plowsie

Called them yesterday to sort...

They were adamant that someone needed to look into it still...I refused to put the phone down and simply called back for the same person until they passed me to a manager or gave me a reasonable answer as to why after 18 or so months it was perfectly fine to all of a sudden send me threatening letters after no warning or requests previous.

Bottom line of it was, there was a recent audit done and this was the amount outstanding, which I still claimed to be absolute bullsh1t. Told them how I was going to happily go to court and see this through because they were making a massive mistake as I had proof of no contact from them just this threatening letter and them confirming that I had fully completed as all of my telephone conversations were through a recorded work telephone system - chin up. All of a sudden a manager was available and the debt was wiped. Suprise.

Pushed my luck asking for a letter of apology, but they are writing to me to confirm the debt has been cleared.