[Littlepeahead]

MCE were the worst when I changed my reg plate. I wrote emailed and called them over a 9 week period trying to get my records updated. Eventually wrote threatening the ombudsman. When they tried to charge me £45 admin fee after finally replying to me I told them they could waive that or I would be invoicing them £50 for phone calls, postage and loss of earnings while waiting for them to answer the phone. That worked.