[Sir Trev]

A lot of us have had bad experiences of landlords at some point, from the Middle Eastern guy who vanished when we asked for our deposit back to the mad woman who deducted charges for things that were lost by someone else... On the other hand I've also had a really laid back guy as landlord who was so friendly I gladly helped repair things and get the place ready for new tenants when I was moving out.


My view on your carpet, for what it's worth, the tenant rendered it unusable by staining it. This is damage, not wear and tear, and unless it is replaced you cannot get the same rental from the property. As such they should pay to replace it or have it taken back to a condition consistent with the unstained part of the carpet if possible.