Re: Gripe of the day - What is yours?
They said they would refund the late payment charge as a goodwill gesture since I payed on the same day, but in future I should save my payments until a statement has been issued. It's such a backwards way of doing things. Why can't it just be from the start to the end of each month? It's particularly frustrating because I always pay WAY more than I need to, to get it payed off asap.
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