Re: Gripe of the day - What is yours?
Quote:
Originally Posted by DJ123
I think they can't continue it, as they waste so much time with people who don't have issues but continually get appointments.
I think they should have a triage nurse to asses a patient before a Dr's appoint is made. They could quickly identify what's needed, and issue a remedy there/then, or approve an appointment.
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They already do. The reception staff are expected to do this job. My sister in law works reception and take a lot of abuse from people as part of that job that she's expected to do.
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