Re: Gripe of the day - What is yours?
My Gripe is having to deal with 02. I renewed my Virgin broadband and the only way to get a good deal was through their Volt bundle which comes with an 02 SIM card. So I get the SIM and try and log into the My 02 app and it says the account is not activated. I try their virtual assistant and it directed me to use the 02 app, which I can't log into. I went into an 02 store who said they can see the account but can't help me from store level. I've now been trying for three days to call their customer support only to be left on hold for an hour or outright cut off.
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