[Seeker]

The Meaco dehumidifier story last chapter aka "what is wrong with UK customer service".

After emailing PayPal and loveshopping direct and finding the original dispatch note I approach Meaco again since I can prove I didn't buy the dehumidifier on an auction site. They send me the Out of Warranty Terms and Conditions (Huh?)

"#4 if the product has been opened by a non-Meaco technician then Meaco will not work on the product."

Since Meaco tell you that a C1 error is caused by overheating and, most likely, dirt build up I stripped the machine to clean it so no repairs for me. To re-iterate: I would be paying for the repair.

In the US a customer is considered an asset that helps profitability, I feel in the UK we are treated like an annoyance.