[Sir Trev]

Thankfully Lady Poppy took it in first thing this morning with a printed copy of the receipt and spoke to a different person. This one plugged it into a test rig, confirmed it was duff and fetched a replacement straight away with no drama, was apologetic and professional. The knob I spoke to last night really needs to learn from the morning shift! I honestly think he was deliberately ****ing me off by claiming they had no more in stock, which they clearly did, and lied about not having the receipt.

If anyone wants to pop a new drive in an otherwise working box let me know or it will be on the way to the WEEE cage at the dump in a few days.