Gnan

hi all,

my other half took her SV in today for a service (4000 miles) and to get the false neutrals looked at (bike is also difficult to get to shift into neutral when standing at lights, etc)

there was a young guy in the service department who said he had an SV and it was most likely to be the chain as it had happened to him in the past, at which point some other bloke came over and said "ooh no, the chain is fine, it looks like it could be something bigger" after simply looking at the bike for about 5 seconds..

anyway, i am concerned that she is going to get ripped off for work that doesn't need to be done.. is there some rule that says they have to ring up and advise you if a job is going to be expensive before doing it, and also, if it's not the chain, what is it likely to be, and would that be covered under warranty?

thanks in advance