[Bibio]

virgin engineers regularly "snipe" the system looking for unauthorised access, they also update the system an a regular basis.

if your internet goes down and your router is blinking its lights then DONT turn it off/on as its receiving an update. it "should" reboot after the update which can sometimes take an hour to do fully. they normally do this at night but when a critical update needs doing they will do it at anytime.

some of the problems that can happen are people logging into their router to change settings "because the read something on the net" DONT. the only thing you should change is the UN, PN and network ID and PW otherwise stay out of it unless you are qualified. people also expect to log into their router via wifi and expect it to be fast.. ermm no, if your going to do anything then use a wired connection.

something else to consider when using wireless connections. the wifi cards/dongles dont last forever and a lot of the time problems you think are the router are in fact the wifi card/dongle. this is why you should always have a spare "test" dongle.