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Old 20-07-19, 09:17 PM   #7453
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John T
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Join Date: May 2003
Location: Shrewsbury, Shrops, UK
Posts: 2,455
Default Re: Gripe of the day - What is yours?

I use Avast Pro on my PC and the other day i got an email saying it was up for renewal. They offered me another 2 years at £39. I was fine with that.
Today i got an update saying my renewal was complete. Being a suspicious sod I logged into my account to check. Of course it was wrong and I only got one year. I complained and got a load of waffle back.
So I gave them the choice of giving me the 2 years as promised or my money back.
I then get an email saying my subscription is cancelled and my money is being refunded. ! I would have thought that they would have kept my money and altered my expiry date.

Hopeless.

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