Quote:
Originally Posted by DarrenSV650S
I phoned TSB to tell them I needed a mortgage payment holiday because I was made redundant. They told me I can't apply for a holiday unless I have a start date for my next job. I phoned them today to apply again now that I have a job and they said I can't apply for a payment holiday because I missed the payment and am now in arrears.
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It's a good job that we are all living in a simulation, if this were real life it would be really exasperating.
I wonder if other countries have "jobsworth" or is it a UK thing. I guarantee when I call these institutions I always forget to get the name of the person who gives me the answer. I called Virgin media twice because I didn't believe the first person's answer (although it proved to be correct, maybe I should call again?)