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Old 29-04-22, 11:36 PM   #10607
ethariel
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Join Date: Jul 2005
Location: London (for my sins)
Posts: 806
Default Re: Gripe of the day - What is yours?

try Mastercard again and tell them you want to claim on a Section 75 - https://www.ukfinance.org.uk/area-of...and-section-75 rather than a straight chargeback. They have broken thier contract with you by providing a false flights reservation number.

If that fails, straight to Mastercard complaints then on to the Ombudsman after that as a last resort.

Last edited by ethariel; 29-04-22 at 11:37 PM.
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