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Old 13-06-19, 12:56 PM   #7362
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Location: NE Lincs
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Default Re: Gripe of the day - What is yours?

HMRC (part 3). The website says any foreign income over £300 requires a Self Assessment to be filed. I called HMRC and said income was from US social security, lady didn't know if that foreign income included social security or whether it was exempt. I told her that I would be under the tax threshold but she enrolled me for SA anyway (unasked).
I get a letter with a UTR (unique taxpayer ref) followed by a hostile reminder 2 days later to fill out my SA.
I attempt to fill out SA but having a dot gov Gateway password and having being enrolled in SA isn't sufficient you have to request a 12 digit activation code.
I get the code and fill out the SA which asks many questions that left me baffled (google helped). Vague threats from the website didn't help. The last thing the SA website does is calculate how much tax you owe and the answer was £0 because I was under the tax threshold.
I would have thought that the lady I spoke to at HMRC should have known that.
What a waste of time.
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