Re: Zen Broadband
I've decided to switch to Zen broadband, I'm getting their "superfast unlimited" package. They fail to mention on their website that on top of the £55 start up fee, there's a £70 fee for a new cable to be laid. I'm paying for a landline too, although I'm not sure why since my phone usage (landline or cell) is once every 2 weeks. Apparently Zen's landline phone charges are expensive (they told me!), but they have a package for that...
I've not heard anything from Virgin but since they don't consider I have a problem it isn't surprising. I have just had 2 "no internet" messages in the last 15 minutes and I'm totally reassured to hear that Simon, the Virgin network guy, says I am not suffering any drop outs at all. It's good to know when I'm awaiting reconnection. It's only for a few seconds each time though and the Virgin local manager seemed to think that that was acceptable. I hope he doesn't work on aircraft.
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