SV650.org - SV650 & Gladius 650 Forum - View Single Post - Gripe of the day

Red ones · 31-10-18, 10:42 PM

Insurance companies.
The usual complaint that they are shisters. You agree dates for premium payments but then find they try taking money early. Every month. Then one month the money isn't there early.
Late payment penalty. Because the money wasnt there 2 days before it had to be there.

Wtf?

Ah. They say. It's not a direct debit. You don't have the usual guarantee they tell you. It's your bank's fault for taking a few days to process a CPA.

They are so clever aren't they! So I asked for it to be confirmed in a letter but got told they don't do that. I'm going to bet I do get response via the complaints procedure. I also bet I don't use the same company again next year, or ever. They might get a £20 late payment charge out of me once, but they'll never get another penny.

31-10-18, 10:42 PM	#6530
Red ones Member Mega Poster Join Date: Jul 2003 Location: Hertfordshire Posts: 1,422	Re: Gripe of the day - What is yours? Insurance companies. The usual complaint that they are shisters. You agree dates for premium payments but then find they try taking money early. Every month. Then one month the money isn't there early. Late payment penalty. Because the money wasnt there 2 days before it had to be there. Wtf? Ah. They say. It's not a direct debit. You don't have the usual guarantee they tell you. It's your bank's fault for taking a few days to process a CPA. They are so clever aren't they! So I asked for it to be confirmed in a letter but got told they don't do that. I'm going to bet I do get response via the complaints procedure. I also bet I don't use the same company again next year, or ever. They might get a £20 late payment charge out of me once, but they'll never get another penny.