Thread: Zen Broadband
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Old 09-02-19, 05:52 PM   #11
Seeker
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Location: NE Lincs
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Default Re: Zen Broadband

Quote:
Originally Posted by Bibio View Post
Seeker.. how much time have you left on your VM contract?
to be honest, I'm unsure. I took over the account when my Dad passed away in August and wasn't paying too much attention.

According to the network guy, once Virgin admit that there's nothing more they can do and yet you're still not satisfied, you are offered the option of leaving with no penalty.

However, something has happened, starting at about 12:45, all the big spikes that were evident on my BQM graph have gone and I haven't a single packet loss since then. I hesitate to say it's fixed but it is certainly stable at the moment. Once initiated BQM runs continuously, so I'll get a better idea overnight.
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