Was that Pro-Tyre in Church Road?
I've had mixed experiences with them, always taken them loose wheels. Sometimes they've been great with quick turn around (and good price) but twice they've fitted the tyre backwards and I've had to point it out.
I've had good experiences with All About Bikes for servicing, I think they can do tyres as well. Maybe they are worth ago next time?
Good luck with getting it sorted.
P.
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