[CheGuevara]

Originally Posted by daktulos

This will likely be what you need to do. You'll get the money back, but not necessarily quickly.

We had a holiday cancelled in March 2019 (at 10:30 the night before) and the company went bust. We didn't get the money back (part CC, part ATOL) until January 2021. Some of that time was us holding onto "vouchers", but it still wasn't quick.

If it's clearly fraud, did you ask if it'd help to report it to the police or trading standards?

That's helpful info thanks, even if a bit of a bitter pill to swallow. The real difficulty is deciding whether to re-book tickets, or wait and see what happens and either make the trip, or not, on potentially last-minute notice. I think the worst situation would be being on the hook for both sets of tickets if we re-book - that's £9k in airfare as the price has gone up £1k in the last couple of weeks.

I've not considered the police, but have thought of trading standards, and the ombudsman (as far as the cc company is concerned), but wouldn't be expecting any of those options to bear fruit before end of July when the outbound flights are booked.