[Seeker]

I've ordered a new concrete garage but received a text Saturday requesting the balance of the money. I had paid a deposit of £800 and the balance is £3200, the garage is going to be delivered on the 21st Oct. I was supposed to have received a confirmation packet to review to insure that all details were correct but that hasn't arrived. I checked the invoice from the agents and it mentions the balance but not when it is to be paid.

After having all the problems with the gas fire installers cutting through an electrical cable and telling me it was my problem after I'd paid up front, I am justifiably nervous about following the same procedure.

I had new windows installed earlier this year, paid a deposit and paid the balance on completion - I thought that was usual practice.

If I pay in full now and they go out of business (unlikely but ...) or they install it badly (more likely) I have no leverage.