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Red ones · 01-12-18, 11:12 AM

Don't mention computers to me.
A friends family have handed me 2 laptops to fix.
One was a win 10 update that has frozen the main home screen. Windows key etc now not doing anything and no sign of their files.

The other hand on a black screen on start up.

No back ups. No restore points. Tried setting up a new user, tried safe mode, tried just about everything anyone has suggested. But apparently paying a professional is not to be suggested!

01-12-18, 11:12 AM	#4
Red ones Member Mega Poster Join Date: Jul 2003 Location: Hertfordshire Posts: 1,422	Re: How not to install an SSD drive Don't mention computers to me. A friends family have handed me 2 laptops to fix. One was a win 10 update that has frozen the main home screen. Windows key etc now not doing anything and no sign of their files. The other hand on a black screen on start up. No back ups. No restore points. Tried setting up a new user, tried safe mode, tried just about everything anyone has suggested. But apparently paying a professional is not to be suggested!