Quote:
Originally Posted by Red ones
Don't mention computers to me.
A friends family have handed me 2 laptops to fix.
One was a win 10 update that has frozen the main home screen. Windows key etc now not doing anything and no sign of their files.
The other hand on a black screen on start up.
No back ups. No restore points. Tried setting up a new user, tried safe mode, tried just about everything anyone has suggested. But apparently paying a professional is not to be suggested!
|
1: Boot with a Live USB and have a look at the drive contents?
2: Can you get to BIOS/UEFI? Tried booting on mains only with battery removed?