[Sir Trev]

Took great delight in speaking my mind on the Autoglass customer service survey. The very helpful tech that replaced the screen after the month long wait said that I'd get one and it would be split into a section about his work on the day and the back office/call centre side. And it was. So I let rip about all the shoddy rubbish they'd put me through. I feel so much better for doing that!