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Old 13-08-09, 10:24 PM   #1
Irksy
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Default raceleathers.co.uk

Hi All

Recently bought myself a Caberg Trip Tova from Ghostbikes in Preston. The first time I went out in the rain I found out I had a problem. The helmet wouldnt seal across the top of the Visor, so water was streaming in causing the visor to constantly steam up.

I took the Helmet back to Ghostbikes but they refused to exchange it for a new one until it had been sent back for testing. So if I wanted to sort the issue through Ghostbikes I would of either had to leave my helmet and bike at the shop or buy an extra helmet just for the ride home!

After going to Raceleathers in Darwen, Blackburn for a hydrasuit, the owner saw the helmet and told me he would speak to the Caberg rep on my behalf. And true to his word he called yesterday to tell me he would do a direct swap for me.

Raceleathers went out of their way to help me with a product that I didn't even purchase from themselves, however I will be going back and will probably use them for the remainder of my riding life.

Their web address is www.raceleathers.co.uk, and they also have an ebay shop. Hope this little plug works towards a big thank you to all the staff for their help!
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Old 14-08-09, 12:05 PM   #2
davepreston
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Default Re: raceleathers.co.uk

can i just add that they are cheap as chips in there too
for example i got some cracking textile trousers for 30 note and some spada enforcer gloves rrp 50 quid for 35 and as irksy said customer service is second to none
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Old 14-08-09, 12:08 PM   #3
timwilky
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Default Re: raceleathers.co.uk

I went there some years ago.

Bloke behind counter was damm cheeky, Tape of shame indeed. I know what size I am, I don't need telling by some git with two inch missing off the start of his tape.
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Old 14-08-09, 03:39 PM   #4
newts924
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Default Re: raceleathers.co.uk

I got all the kids and the wifes kit from there.

Like has been said very cheap and they are very helpfull.
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Old 14-08-09, 04:58 PM   #5
starks
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Default Re: raceleathers.co.uk

nowt like good customer service, i'll be givin ghostbikes a miss then!
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Old 14-08-09, 05:02 PM   #6
davepreston
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Default Re: raceleathers.co.uk

dont take it wrong ghost bikes do some cheap stuff but if you got the same thing for the same price or even a pound or two more buy from race leathers
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Old 14-08-09, 05:11 PM   #7
starks
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Default Re: raceleathers.co.uk

i meant down to customer service, they should of jus exchanged the helmet for irksy really, seein as they sold it him in the first place
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Old 02-11-09, 09:49 PM   #8
Speedy Claire
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Default Re: raceleathers.co.uk

Might be nice to email raceleathers with a link to this page....... would be nice for the company to get some positive feed back
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Old 02-11-09, 10:23 PM   #9
Dave20046
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Default Re: raceleathers.co.uk

Quote:
Originally Posted by timwilky View Post
I went there some years ago.

Bloke behind counter was damm cheeky, Tape of shame indeed. I know what size I am, I don't need telling by some git with two inch missing off the start of his tape.
ghost bikes or raceleathers, tim?

I'm a fan of hideout leathers this week (if you venture down south/online)
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Old 03-11-09, 08:08 AM   #10
timwilky
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Default Re: raceleathers.co.uk

Raceleathers. He measured my gut and told me I needed bigger than I wanted.

Tried on his recommended size and they were so baggy I went back to my size.

But they still could not provide me with the fit I needed
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