Bank fraud(?)... Barclays not interested

[Bri w]

Went round to mum's bungalow to check for mail, still up for sale 2 bed semi with garage £80k, and found a letter from Barclays addressed to my sister's ex-boyfriend. Now bearing in mind he has form for credit card fraud, theft, emptying his gran's bank account and a whole host of other petty crimes I contacted the bank.

After 3 (virtual)trips to India and 2 to customer services in the UK, 40 mins later.

"What's his name sir?"
"Its XXXXX XXXX."
"Thank you sir. If he doesn't live there we'll freeze his account."
"He's never lived there. Don't you want his real address?"
"No, we probably won't do anything more than that, assuming the manager actually wants to pursue it at all."

And I wonder why I don't like Barclays?

I dont know who sounds worse, the ex or the bank.

[timwilky]

Big companies don't like to take on fraud, I don't know why as it must cost them a fortune.

Years ago I played my part where an employee who had given notice required a top of the range laptop to complete a job before he left. 2 days before he was due to leave the laptop and personal possessions were "stolen" from his car.

About 2 months later someone asked how xxx was getting on of his new boss. (small world and people in the industry know each other etc.) the reply was he was being a pain using his own laptop rather than company provided equipment. This rang an alarm bell. Our HR talked to theirs and somebody had a sneaky look at the laptop and the police ended up knocking on his door.

When I was requested to attend the police station to formally claim it, I took our copy of his insurance claim form he had submitted to back up his claim that it had been stolen and this what he had personally lost etc. The police phoned the insurers to ask if they wanted his fraudulent claim adding to his charges. No. We do not like people to know that we have been a victim of fraud.

Stupid if you ask me.

[TamSV]

I'm amazed the police were even considering charging him with insurance fraud. He must have already confessed.

Bank fraud and insurance fraud usually won't be investigated by the police. They'll sometimes prosecute high profile cases but the run of the mill stuff they're not interested. Both the banking and insurance sectors fund dedicated police squads as that's pretty much the only way they'll get involved. Privatised policing.

[timwilky]

It was at a point where they had seized the stolen laptop and he was in the cells. They were putting together a set of charges and it was a simple request to the insurers as they had a copy of his claim form in front of them. "Did they wish to add the fraudulent claim to his list of charges?" no.

[TamSV]

I don't doubt that happened Tim, and a stupid response from an insurance company certainly doesn't amaze me. Some moron exceeding their authority.

I'm just surprised the police were bothering - but it was presumably because he was already nicked for stealing the company property.

I've seen the police handed fully investigated files with little else to do - surveillance the lot, and they still won't get involved.

Aviva produced figures a few years ago. They had presented 4,500 cases where they reckoned fraud could be proved beyond a reasonable doubt. The police agreed to investigate only 41 of those. The CPS took on less than half of them - all of which resulted in conviction, with more than 70% being non-custodial sentences.

If you're a bank or insurer, you'd wonder if there's actually any point reporting it in the first place.

[timwilky]

The police were bothering as they really wanted to nail him. I spent hours with them going through the computer. It really did pre-date them having their own "experts" on tap. so we were looking at all images etc.

The thing I only found out last weekend was that after the laptop had been returned to us, he phoned one of the guys in my department asking if he could have the photos off it. Despite many courts taking theft from employers seriously the one in Liverpool where he appeared thought him worthy of a community sentence. He disappeared to work for one of out competitors in China.

The best part was we took over that competitor and when the address books were merged his name appeared. to be sacked 2 days later when HR departments decided that despite having been employed in good faith by one. He was blacklisted by the parent company. I never did find out if we picked up his fare back.

Originally Posted by timwilky

The best part was we took over that competitor and when the address books were merged his name appeared. to be sacked 2 days later when HR departments decided that despite having been employed in good faith by one. He was blacklisted by the parent company. I never did find out if we picked up his fare back.

Love that part.

Originally Posted by Bri w

Went round to mum's bungalow to check for mail, still up for sale 2 bed semi with garage £80k, and found a letter from Barclays addressed to my sister's ex-boyfriend. Now bearing in mind he has form for credit card fraud, theft, emptying his gran's bank account and a whole host of other petty crimes I contacted the bank.

After 3 (virtual)trips to India and 2 to customer services in the UK, 40 mins later.

"What's his name sir?"
"Its XXXXX XXXX."
"Thank you sir. If he doesn't live there we'll freeze his account."
"He's never lived there. Don't you want his real address?"
"No, we probably won't do anything more than that, assuming the manager actually wants to pursue it at all."

And I wonder why I don't like Barclays?

Sounds like my brother, complete scum, ive reported him before, no one interested.

[Bri w]

And in yesterday's mail, a letter from the bank confirming the loan agreement tied to the house...

Should I bother contacting the bank??