NTL ondemand - SV650.org

16-04-07, 09:48 PM

when watching ondemand on ntl it goes black every minute or so - it just cuts out briefly, then returns a few seconds later. Anyone else have this problem? its really really ****ty! and seems to be getting worse. Programs are barely watchable.

16-04-07, 09:56 PM

Could be the telly, my daughter had a similar thing (telly kept going blank) it turned out to be a mode the TV was set to. Altered the picture mode and its been fine since.
The picture mode was supposed to darken the picture if viewed in a bright room i.e with sun light on the TV. She has a new LCD TV, hope this helps.....

mattSV · 17-04-07, 07:01 AM

We are having the same problem with NTL/Virgin Media on all channels, not just on demand - TV screen goes blank for a few seconds, as if TV has been switched off, and then comes back again.

The set top box always looks ok, and if the 'press red for digital' logo is in the top right of the screen that usually stays as well - it is just the actual picture that goes.

Time to phone them I think.

17-04-07, 07:56 AM

Yep same problem here, it also freezes momentarily.

17-04-07, 12:42 PM

going to give them a phone now. its such a pain! i'll let you know if there's a remedy

17-04-07, 12:55 PM

apparently its overheating - its not even in a warm place, with anything covering it. I'm skeptical to say the least!

mattSV · 17-04-07, 01:07 PM

Sounds like a load of bollards - my box is in the coolest room of the house.

What did they recommend to sort it out - or are they just going to send a new one?

17-04-07, 01:16 PM

I'm going to give them another phone, not happy with that response. Apparently they are aware of the problem with listings. "aware"?! its always had bad days! thinking i might cancel my policy, not happy with the service, and now skys gone i'm pretty sure i can wangle my way out of it!

17-04-07, 01:30 PM

I need to phone them about mine, its a old rubbish pace box. Though the samsung box does it sometimes to. They can try the over heating excuse, but it was still doing it even though I had turned the box of every day.

17-04-07, 02:46 PM

apparently their system is down at the mo, so no use phoning. These boxes are ****e! mine struggles to display the program listings too. Anyone know what the get out clause is now sky have removed their channels?

16-04-07, 09:48 PM	#1
gettin2dizzy Guest Posts: n/a	NTL ondemand when watching ondemand on ntl it goes black every minute or so - it just cuts out briefly, then returns a few seconds later. Anyone else have this problem? its really really ****ty! and seems to be getting worse. Programs are barely watchable.

16-04-07, 09:56 PM	#2
Born again Guest Posts: n/a	Re: NTL ondemand Could be the telly, my daughter had a similar thing (telly kept going blank) it turned out to be a mode the TV was set to. Altered the picture mode and its been fine since. The picture mode was supposed to darken the picture if viewed in a bright room i.e with sun light on the TV. She has a new LCD TV, hope this helps.....

17-04-07, 07:01 AM	#3
mattSV Member Mega Poster Join Date: Jul 2003 Location: Darn sarf, innit Posts: 2,025	Re: NTL ondemand We are having the same problem with NTL/Virgin Media on all channels, not just on demand - TV screen goes blank for a few seconds, as if TV has been switched off, and then comes back again. The set top box always looks ok, and if the 'press red for digital' logo is in the top right of the screen that usually stays as well - it is just the actual picture that goes. Time to phone them I think. __________________ 2000 - 2004 SV650S 2004 - 2009 SV1000S 2009 - 2013 Triumph Sprint ST1050 2013 - 2016 Triumph Explorer 1200 2016 - Ducati Multistrada DVT S

17-04-07, 07:56 AM	#4
DanDare Guest Posts: n/a	Re: NTL ondemand Yep same problem here, it also freezes momentarily.

17-04-07, 12:42 PM	#5
gettin2dizzy Guest Posts: n/a	Re: NTL ondemand going to give them a phone now. its such a pain! i'll let you know if there's a remedy

17-04-07, 12:55 PM	#6
gettin2dizzy Guest Posts: n/a	Re: NTL ondemand apparently its overheating - its not even in a warm place, with anything covering it. I'm skeptical to say the least!

17-04-07, 01:07 PM	#7
mattSV Member Mega Poster Join Date: Jul 2003 Location: Darn sarf, innit Posts: 2,025	Re: NTL ondemand Sounds like a load of bollards - my box is in the coolest room of the house. What did they recommend to sort it out - or are they just going to send a new one? __________________ 2000 - 2004 SV650S 2004 - 2009 SV1000S 2009 - 2013 Triumph Sprint ST1050 2013 - 2016 Triumph Explorer 1200 2016 - Ducati Multistrada DVT S

17-04-07, 01:16 PM	#8
gettin2dizzy Guest Posts: n/a	Re: NTL ondemand I'm going to give them another phone, not happy with that response. Apparently they are aware of the problem with listings. "aware"?! its always had bad days! thinking i might cancel my policy, not happy with the service, and now skys gone i'm pretty sure i can wangle my way out of it!

17-04-07, 01:30 PM	#9
Grinch Guest Posts: n/a	Re: NTL ondemand I need to phone them about mine, its a old rubbish pace box. Though the samsung box does it sometimes to. They can try the over heating excuse, but it was still doing it even though I had turned the box of every day.

17-04-07, 02:46 PM	#10
gettin2dizzy Guest Posts: n/a	Re: NTL ondemand apparently their system is down at the mo, so no use phoning. These boxes are ****e! mine struggles to display the program listings too. Anyone know what the get out clause is now sky have removed their channels?