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Old 26-01-10, 04:25 PM   #1
missyburd
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Default I think I've been had :(

Thought this website was suspiciously cheap...spent ages pondering whether or not I should buy from it...I ordered an item online on 18th Jan, still not received it. Just tried to email the place and "my inquiry could not be sent..."

Here's the confirmation email I got, no card details or prices (?):

Quote:

Thank you for placing an order with PensNow.co.uk (Ref ****).

Your payment has been processed and your order has been sent to our dispatch system.

We aim to dispatch your order within 48 hours.

Delivery:

Please allow up to 3-5 working days for the United Kindgom.

Allow 10-15 days for any European Countries.

Thank you,

PensNow.co.uk

If you have any queries in relation to the above order,

please contact our Customer Services team by visiting our

website at http://www.pensnow.co.uk/contact.php
Something slightly odd happened when my card details went through, the little padlock at the bottom RH corner disappeared..but then came back so don't know if I imagined that.

The site is really simple and looking back at it, suspiciously so

I didn't spend a lot mind, hence why i went with it in the first place...the item I wanted is much dearer everywhere else.

Anyone got any clues?

Last edited by missyburd; 26-01-10 at 04:27 PM.
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Old 26-01-10, 04:27 PM   #2
LK-SV
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Default Re: I think I've been had :(

It looks ok - I'd sit tight !!
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Old 26-01-10, 04:30 PM   #3
anna
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Default Re: I think I've been had :(

If you brought it with your credit card, it is automatically covered so you will recover your money, even if they dont send the goods on.

Alternatively, they might be really busy as they are so cheap and might take a bit longer to get to you.

Fingers crossed for you.
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Old 26-01-10, 04:32 PM   #4
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Default Re: I think I've been had :(

They appear to be based in Jersey, which means their packages will have to pass through UK customs before they get sent on to you

When I order stuff from a bike shop over there it generally takes up to two weeks for things to get through
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Old 26-01-10, 04:35 PM   #5
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Default Re: I think I've been had :(

Hmm, a little digging also lists this shop at the same address:

http://www.sport1912.com/support.htm

Might be worth calling them and seeing if they know anything about "PensNow"
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Old 26-01-10, 04:36 PM   #6
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Default Re: I think I've been had :(

The address they give is that of a sports shop Wheways Sports in Jersey http://www.sport1912.com/

Their phone number is 01534 780996. Why not call them and see if they know anything about this pen company.

Edit: Beaten to it by TLW.
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Old 26-01-10, 04:38 PM   #7
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Default Re: I think I've been had :(

TLW do you know where amazon send most there stuff from? but you should give it a few more days before worrying yourself about.
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Old 26-01-10, 04:40 PM   #8
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Default Re: I think I've been had :(

Quote:
Originally Posted by sunshine View Post
TLW do you know where amazon send most there stuff from?
I don't, is the question rhetorical or are you missing a package?

MYC - their website also doesn't have a secure connection when entering personal details such as your name and address, that and the address discrepency makes my spidey sense tingle
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Old 26-01-10, 04:43 PM   #9
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Default Re: I think I've been had :(

Quote:
Originally Posted by the_lone_wolf View Post

MYC - their website also doesn't have a secure connection when entering personal details such as your name and address, that and the address discrepency makes my spidey sense tingle
That's what I suspected

Thanks for digging, I'll wait a few more days and hope my card is ok. I don't do credit cards, debit does me just fine, I like to spend just what i have
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Old 26-01-10, 04:44 PM   #10
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Default Re: I think I've been had :(

STOP PRESS

The www.pensnow.co.uk domain is registered to the Sports company given at the address above, I reckon the pens thing is just a bit on the side that the owner of 1912 sports runs

I'd call the Sports shop and ask them if they can let you know what's going on, the website is registered to a Mark Barnard

HTH
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Last edited by the_lone_wolf; 26-01-10 at 04:45 PM.
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