Anyone getting ticked off with sky?!

2 main complaints I have at the moment:

1. I've got Game of Thrones on series link record (awesome by the way). It's now 'failed' due to technical problems twice...why? A prob with my box or is it a common sky failure?
2. Skyplayer - you download a show/movie and when playing it back, within 5 minutes the picture and audio are out of sync and it makes me wanna tear my hair out!

What's the deal with these issues, it's not like we're paying them in peanuts. Anyone have similar problems/complaints?

[DarrenSV650S]

It's the boxes, they're terrible. They really need to get it sorted. Mine sometimes wont let me watch any channel saying that no signal is being received, yet the sky box in the other room which runs off the same dish is working fine. And on some recordings the audio goes silent for a second every minute or so, which gets really annoying after a while.

[Bri w]

Also got Game of Thrones series link - no problems.

Occasionally get sync problems but just stop it and start again, sorted.

Had a weird one a few times lately. Sound but just the blue screen of death. change channel, then back usually sorts it.

I had problems with my box just after it was out of warranty and strangely after sky had phoned on numerous occasions asking me to buy an extended warranty, i refused then the box stopped working, coincidence? I eventually got the box replaced under warranty.

Funny think is i have had similar calls from sky recently about my modem not performing as it should and have i though about an extended warranty even though it is working fine, now it drops it connection all the time even tho it is connected via ethernet cable, quick reset sorts it.

Is it possible sky can implant faults in there equipment wirelessly?

[NTECUK]

I must admit after one year my box now does the sound drop and sync thing. Plus the router keeps needing to be reset when playing COD

Originally Posted by DarrenSV650S

It's the boxes, they're terrible. They really need to get it sorted. Mine sometimes wont let me watch any channel saying that no signal is being received, yet the sky box in the other room which runs off the same dish is working fine. And on some recordings the audio goes silent for a second every minute or so, which gets really annoying after a while.

I have to admit that I haven't gone near Sky+. We do all our recording on DVD recorders - that way we can take it on holiday with us to watch. We also only plug them in to a phone line if specifically asked to. That way they don't get "updated" without our knowledge. We have Darren's problem with the boxes though - both on the same dish but one will suddenly claim there isn't a signal. Switching it off doesn't help either - you actually have to pull out the mains lead for 10 seconds and start again.

[timwilky]

To have sky would be brilliant, I am seriously ticked off with virgin. Picture quality is cr@p, pixelating, stalling and dropping out on the majority of channels.

Indian call centre who say, I can see your signal Mr Wilkinson, please power off your set top box and all will be well. No it isn't. It hasn't been since your technician fixed my neighbours pixellating stalling signal. (10 bob says he swapped our connections)

[dizzyblonde]

Sky is normal here.
In that I mean, live on the top of a hill, in a completely unsheltered place, with a dish on your chimney, it goes off in heavy rain, goes off in high winds, goes off in a thunderstorm, blue screen between channels until it decides to give you a picture. Best one is when it gives you big green pixels and the sound is still going on.
Ask for a description of what it is your watching...no programme available, but wait, ahhh there it is.

Normal behaviour here.

had probs both sky and virgin-with virgin at the moment and if the tv is on stand by or switch off it won't record, there both crap but have the monopoly.

I remember now why we went virgin lol, not had half as many probs, in fact the only problem we have is from a dodgy scart lead.