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Old 11-07-13, 07:47 AM   #31
PyroUK
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Default Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by phil24_7 View Post

Now to my issues. Torrents takes ages as it appears the new superhub has more invasive throttling for this type of data (this may just be a coincidence) and my wireless still gets far too slow at peak times so I need to change channels again. This is really annoying when the old one just worked out of the box!
What times are you downloading and roughly how much data?

Virgin throttle when p2p data exchange goes over 2gb during peak hours which I believe is 8am to 7pm. Can be quite annoying as Xbox live counts as p2p apparently so I used to get throttled after a full days gaming.

As long as you aren't goin over that you shouldn't get throttled. If you do wait till about 8.30pm and reset the hub and bingo back to full speed. I normally do all my downloading over night to avoid this.
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Old 11-07-13, 12:21 PM   #32
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Default Re: Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

Unfortunately you do HAVE to use the Virgin Router (POS) box, the reason for this is that the old Virgin "MODEM" could bearly handle connection speeds above 10mbps, i used to have a 20mbps service and it lagged like nuts and constantly dropped packets, then when I got a newer Virgin router (old hub) the connection was a million times better. Like others have said, switch the superhub into modem mode and use your own kit behind it, unless your not worried about speeds etc as you have wired connections regardless (like me).

if your using P2P downloading a lot, set your upload speeds to ~15% of your download to save your upload speed killing your downlaod as upload takes priority over downloads.
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Old 11-07-13, 02:18 PM   #33
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Default Re: Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by Littlepeahead View Post
Currently it's in the cupboard under the TV next to the old Orange hub whatsit. Still in the wrapper. Should I bother swapping them over?
not unless you're having problems with the old one.
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Old 13-07-13, 01:40 PM   #34
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Default Re: Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by PyroUK View Post
What times are you downloading and roughly how much data?

Virgin throttle when p2p data exchange goes over 2gb during peak hours which I believe is 8am to 7pm. Can be quite annoying as Xbox live counts as p2p apparently so I used to get throttled after a full days gaming.

As long as you aren't goin over that you shouldn't get throttled. If you do wait till about 8.30pm and reset the hub and bingo back to full speed. I normally do all my downloading over night to avoid this.
I usually download in the evening, either a few programmes or a couple films. It's slow from the get go since the new hub whereas it was blindingly quick before, even being throttled!
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Old 13-07-13, 01:47 PM   #35
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Default Re: Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by collis View Post
Like others have said, switch the superhub into modem mode and use your own kit behind it, unless your not worried about speeds etc as you have wired connections regardless (like me).

if your using P2P downloading a lot, set your upload speeds to ~15% of your download to save your upload speed killing your downlaod as upload takes priority over downloads.
I recommend this too, just want to find a router capable of 60meg (or at least getting closer to it!). That -15% thing is a good tip too, though I must admit I've always used unlimited .
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Old 13-07-13, 02:09 PM   #36
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Default Re: Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by phil24_7 View Post
I usually download in the evening, either a few programmes or a couple films. It's slow from the get go since the new hub whereas it was blindingly quick before, even being throttled!
In theory all the throttling should be done at the exchange end not the hub end.

Traffic prioritization however is done everywhere.

Quote:
capable of 60meg (or at least getting closer to it!). That -15% thing is a good tip too, though I must admit I've always used unlimited .
Upload and download on a *DSL service are completely separate, they work over different bandwidths and never the twain shall meet.

Can't however guarantee this with the virgin service, it's not something I deal with however I shall ask next time I bump into one of their engineers

Last edited by Spank86; 13-07-13 at 02:11 PM.
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Old 13-07-13, 03:27 PM   #37
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Default Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by phil24_7 View Post
I usually download in the evening, either a few programmes or a couple films. It's slow from the get go since the new hub whereas it was blindingly quick before, even being throttled!
Hmmm that is odd, have you run the set up in your torrent client to ensure the correct ports are forwarded and the speeds are set right?

That's the only thing I can think of if there is a difference tween old and new.
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Old 13-07-13, 03:29 PM   #38
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Default Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by Spank86 View Post
In theory all the throttling should be done at the exchange end not the hub end.
I was told by the engineer that the hub can build up a bit if buffer memory which can send the wrong signals back up the line and kick throttling in, hence the need to reboot every so often, any truth to this?
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Old 13-07-13, 03:51 PM   #39
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Default Re: Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

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Originally Posted by PyroUK View Post
I was told by the engineer that the hub can build up a bit if buffer memory which can send the wrong signals back up the line and kick throttling in, hence the need to reboot every so often, any truth to this?
Well, that's garbled nonsense but you can get errors on the line/With the hub that'll cause a reboot. Some hubs just lock up at times. A perfectly working hub however won't do this (if you can ever find one).

The line throttling is based on errors and dropped connections, if the exchange sees too many it will slow the speed, and again and again until they stop. Sometimes the exchange does get stuck at the slowest possible speed and very occasionally a hub reboot can clear it but its a lot less common than it was.
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Old 13-07-13, 03:53 PM   #40
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Default Virgin Media "upto 60mb" - apparently you HAVE to use their superhub router?

Thank you very much, will save myself the hassle of rebooting unless its farked then!
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