Freedon of information

[Bri w]

Originally Posted by The Idle Biker

2.5 years into a closed account? My Mrs notices when a penny is out of place, within hours, I kid you not. Am sitting upstairs while she's going through some accounts downstairs now. Have just bought a pair of new bike trousers on ebay, without getting permission, I'm such a rebel. My last moment of bravado until tomorrow when she finds out and I cower like a lamb. Good luck by the way !

Sounds like you're more in need of luck than me

Originally Posted by The Idle Biker

2.5 years into a closed account? My Mrs notices when a penny is out of place, within hours, I kid you not. Am sitting upstairs while she's going through some accounts downstairs now. Have just bought a pair of new bike trousers on ebay, without getting permission, I'm such a rebel. My last moment of bravado until tomorrow when she finds out and I cower like a lamb. Good luck by the way !

You need permission to buy some bike trousers? Did she ask your permission to buy shoes? Or make up? Or anything else that's just for her?

Well, I was exagerating a little, she is a bit sharp on the accounts front though. Heaven help a bank that gets the statement wrong. Maybe I should steer her to a career with the FSA, she's got more bottle than the regulators seem to have. Still I always get my pocket money on time so I can't complain.

[mattSV]

Bri

Is it definitely a Direct Debit, or could it be a Standing Order?

Direct Debits are CLAIMED by the company that receives the payment, therefore if the account at Bank 2 is closed, the funds must have been paid in to another account that the claiming company owns.

Standing Orders are payments that YOU have set up. If a standing order payment has left your account, and not been applied to the receiving account, Bank 1 (the sending bank) have to track it down it using a BACS trace. In my experience, one of the following outcomes will apply:-

• Payment received by Bank 2, account open, funds correctly applied to account
• Payment received by Bank 2, account closed, funds applied to wrong account at Bank 2
• Payment received by Bank 2, account closed, funds returned to Bank 1 and repaid back to your account at Bank 1
• Payment received by Bank 2, account closed, funds returned to Bank 1 and repaid back to the wrong account at Bank 1
• Or it could be sat in a 'holding account' at either bank, as others have said - however, these accounts are supposed to be reconciled on a daily basis, therefore funds should not just sit on them!

Do you have bank statements for any other accounts at Bank 1 - might be worth checking them to see it the payment has been returned but credited to the wrong account.

[Bri w]

http://forums.sv650.org/showthread.php?t=162745

The money has been going into someone eles's account since Dec 2008. Now the argument is, is it my fault for not checking the savings account? Or is it the bank's fault for putting it into someone else's account?

We await the next response.

Did you have the account details incorrect?

is that the account that you requested it to go to. if not I would assumed it banks fault.
I would check out paper work that states the account you have to pay it into

[Bibio]

how can it go into someone else's account if the name and numbers dont match up?

Originally Posted by Bibio

how can it go into someone else's account if the name and numbers dont match up?

remember your referring to the same institutions that nearly bought the world to its financial knees...

[Bri w]

They are saying my account was closed in 2008, and all subsequent monies paid into a different account held under a different name.

They've had the correct paperwork, and managed it correctly from 1996 to 2008.

I'd hazard a guess that it went t!ts up when the bank was taken over in 2008.