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Old 22-07-08, 01:59 PM   #11
lily
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Default Re: getting bike repaired through insurance

Yippee!!!!!!!!!!!!!!!!!!!!!!!

But keep on the phone to them!!!! Chase the work once it is booked in as well!!! The garage after drew's off had the bike for 4 weeks until we were given it back!!!!!!!!!
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Old 22-07-08, 02:01 PM   #12
hovis
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Default Re: getting bike repaired through insurance

Quote:
Originally Posted by lily View Post
Yippee!!!!!!!!!!!!!!!!!!!!!!!

But keep on the phone to them!!!! Chase the work once it is booked in as well!!! The garage after drew's off had the bike for 4 weeks until we were given it back!!!!!!!!!
4 weeks? poo

its a 3 hour job for mine, so im hoping to get it in for 9am, so i can wait for it
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Old 22-07-08, 02:23 PM   #13
DMC
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Default Re: getting bike repaired through insurance

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Originally Posted by hovis View Post
so...........

is it comen practise to phone up everyday, untill its sorted, or will they get fed up with you moaning and put you to the back of the que?
Unfortunately yes. You gotta be a pain to get dealt with quickly, if you stay quiet they'll forget about you any you'll drift to the back of the que. UK service at its best
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Old 22-07-08, 05:53 PM   #14
Lozzo
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Default Re: getting bike repaired through insurance

Quote:
Originally Posted by lily View Post
Yippee!!!!!!!!!!!!!!!!!!!!!!!

But keep on the phone to them!!!! Chase the work once it is booked in as well!!! The garage after drew's off had the bike for 4 weeks until we were given it back!!!!!!!!!
Mine was just short of being written off in January - even with all the wranglings with the insurance company, ordering parts, waiting for them to arrive and fitting everything back up myself, it was back on the road looking brand new just short of four weeks after I threw it under a car.
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Old 23-07-08, 01:45 PM   #15
Dicky Ticker
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Default Re: getting bike repaired through insurance

Sorry I don't know the details of this but have you sorted out who is paying the excess
e.g. Although my accident was not my fault I have had to pay the £250 excess till the 3rd party admits liability. I have been paid for the repair work but it is very long winded over the other costs
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Old 23-07-08, 01:50 PM   #16
hovis
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Default Re: getting bike repaired through insurance

yup .......... i am

£500 which i then need to claim back

anywho.........
my bike is booked in for tuesday

which is nice
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Old 23-07-08, 02:11 PM   #17
DoubleD
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Default Re: getting bike repaired through insurance

If you get the 3rd party to admit fault then you should not have to pay the excess... I know I didn't.
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Old 23-07-08, 02:15 PM   #18
hovis
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Default Re: getting bike repaired through insurance

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Originally Posted by DoubleD View Post
If you get the 3rd party to admit fault then you should not have to pay the excess... I know I didn't.

oh

i was told, that i would have to pay, then claim it back, they have admitted fault (AFAIK) i will look into this, as im not keen on paying £500 then waiting ages to claim it back

cheers
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