free sky broadband

Sky Broadband is sh*te.
You will have no end of problems, the customer service is non existent.
Basically, they can't cope with the demand.

Originally Posted by Steve H

Sky Broadband is sh*te.
You will have no end of problems, the customer service is non existant.
Basically, they can't cope with the demand.

I agree with Sky's customer service they are rubbish one of the worst i have had to deal with just lately to be honest, so unhelpful. but the actual product so far (touches wood) is pretty good.

I've FINALLY got the Sky mid package and pay £5 a month. I think its something like 8Mb speed and 40gb limit. I don't download much so this is enough for me and so far so good. Took a while to set up because apparently there was a fault with the exchange in my area.

Customer service- depends who you speak with. Some know what they are on about and the rest are just c**p

Originally Posted by Tara

I agree with Sky's customer service they are rubbish one of the worst i have had to deal with just lately to be honest, so unhelpful. but the actual product so far (touches wood) is pretty good.

Tara, don't want to be a party pooper, but, just wait a while.

I heard the tech support was crap, But its either sky or virgin. Sky wins hands down.

Originally Posted by robchester

Im currently with Virgin but I'm looking for a better deal. Dont have a BT line though - does anyone know if I have to be with BT for a year before i can pick & choose network providers? I was thinking of getting a telephone/net/tv package.

I have the same problem having just moved into a brand new house. If BT connect your line then you have to have a 12 month contract with them, I've found that Vodafone do broadband, free calls and line rental for £25 a month (they will connect the line for you too, or get BT to connect it for them). Could be worth a look?

Originally Posted by peterco

Have got the Sky broadband £5 Mid package.
Up to 8mb and a 40gb limit.
Have had no issues with it.
£10 will get you up to 16mb speeds and unlimited downloads 'subject to fair user policy'

pete

Just a word of warning on this, I chose the 2mb option on our package purely because when I ran a line test our line was only capable of doing up to 2.5mb therefore going above to 8 or 16 would be pointless as its not supported. I suggest you check what speed is available to you by doing a quick check with BT on their site, just punch in your phone number and it will tell you.

Saying that 2mb is ideal for surfing and small downloads which I do at home, any downloads can be done at work via there sizeable connection, the perks of working for a hosting company

Yer Steve H, the customer service could be an issue but fingers crossed we never have to cross the bridge!

[BoltonSte]

I've got the mid package for a fiver, similar to Falc I was going to go for the unlimited download but could only get ~6 meg with the test.
Modem occaisionally spaz's out but after the usual 'turn it off, turn it on' works fine.

Oh yeah, I've had it since the beginning of the year without any problems.

Ste

Originally Posted by Dave The Rave

Kwak what broadband do you have with Tiscali? You need to update your account mate. The most expensve is £17.99 for 8MB broadband. Going down to 2MB would be a massive step down. It all depends what do you use it for? If you upload/download big files that 2MB will not be enough.

i pay 19.99 but thats for 8meg with free anytime phone calls.