Gripe of the day - What is yours? - Page 206 - SV650.org

Heorot · 12-06-15, 09:54 AM

We run a business from home and use MyHermes. We have never had any complaints from customers about non-delivery.

12-06-15, 10:02 AM

On the subject of delivery...

Ordered £30 worth of stuff off a website, 31st May...

I check the site on the 7th June as its still not arrived. Tracking says it was delivered to my safe place on the Wednesday, The only 'safe' place it could be is the wheelie bin (Left in the front) Guess what was emptied on Thursday...

Royal mail are a joke. Luckily the site has resent the order no questions asked.

ophic · 12-06-15, 10:02 AM

It could well be one particular driver who works this area. Or it could be complete coincidence that it was Hermes on both occasions. I've also had successful deliveries from Hermes.

The gripe was more that so called "tracked" deliveries aren't actually so easy to track, signed delivery is pointless, and you've got no easy way to get your money back in the event of non-delivery. It's quite hard to prove that something wasn't delivered, as you don't have anything to show.

L3nny · 12-06-15, 10:08 AM

The issue I have with UPS is there is obviously a problem with the delivery, they probably can't find the house. It is only 2 years old. They however refuse to investigate and instead just say, there was a problem it will be delivered the next day.

Worst customer service ever.

12-06-15, 02:27 PM

Fat fingers and last post button on a thread being too close to the number of resplies when browsing on a tablet !

maviczap · 12-06-15, 03:00 PM

I'm never had a problem with Hermes either, but there's always a first time

I'm tending to use Collect+ now, similar price to Hermes, but the drop off point is closer.

7755matt · 13-06-15, 05:41 AM

Last part of the chain failing to get in and sign contracts means exchange delayed until Monday at the earliest

I just want to get exchanged!

Swin · 13-06-15, 12:48 PM

"premium green waste collection"

I pay extra for a gardening waste bin, last two collections my bin was not emptied - then they have the cheek to say it wasn't on the boundary of my property, despite me putting the bloody thing there the night before they're due to come!

Kenzie · 14-06-15, 01:59 PM

Just found a tick on the back of my arm after laying down on the grass a couple of days ago to photograph some flowers.

kaivalagi · 14-06-15, 02:09 PM

Oh dear, no more red meat for you lol

https://en.m.wikipedia.org/wiki/Alpha-gal_allergy

Luckily the blighters are Us based....for now

12-06-15, 09:54 AM	#2051
Heorot Member Join Date: Jul 2012 Location: South Norfolk Posts: 341	Re: Gripe of the day - What is yours? We run a business from home and use MyHermes. We have never had any complaints from customers about non-delivery. __________________ Some say the cup is half empty, while others say it is half full. However, both are wrong; the real problem is the cup is too big. Honda 125 CG blown engine Gone to the great mechanic in the sky Naked SV650 K3 in Silver

12-06-15, 10:02 AM	#2052
Corny Gizmo Guest Posts: n/a	Re: Gripe of the day - What is yours? On the subject of delivery... Ordered £30 worth of stuff off a website, 31st May... I check the site on the 7th June as its still not arrived. Tracking says it was delivered to my safe place on the Wednesday, The only 'safe' place it could be is the wheelie bin (Left in the front) Guess what was emptied on Thursday... Royal mail are a joke. Luckily the site has resent the order no questions asked.

12-06-15, 10:02 AM	#2053
ophic Member Mega Poster Join Date: Jan 2004 Location: Whyteleafe Posts: 3,395	Re: Gripe of the day - What is yours? It could well be one particular driver who works this area. Or it could be complete coincidence that it was Hermes on both occasions. I've also had successful deliveries from Hermes. The gripe was more that so called "tracked" deliveries aren't actually so easy to track, signed delivery is pointless, and you've got no easy way to get your money back in the event of non-delivery. It's quite hard to prove that something wasn't delivered, as you don't have anything to show. __________________ Silver SV650SK3, Fuel exhaust

12-06-15, 10:08 AM	#2054
L3nny Member Mega Poster Join Date: May 2008 Location: MK Posts: 2,111	Re: Gripe of the day - What is yours? The issue I have with UPS is there is obviously a problem with the delivery, they probably can't find the house. It is only 2 years old. They however refuse to investigate and instead just say, there was a problem it will be delivered the next day. Worst customer service ever. __________________ 2015 GS 1200 Adventure Last edited by L3nny; 12-06-15 at 11:25 AM.

12-06-15, 02:27 PM	#2055
Teejayexc Guest Posts: n/a	Re: Gripe of the day - What is yours? Fat fingers and last post button on a thread being too close to the number of resplies when browsing on a tablet !

12-06-15, 03:00 PM	#2056
maviczap Member Mega Poster Join Date: Mar 2007 Posts: 9,097	Re: Gripe of the day - What is yours? I'm never had a problem with Hermes either, but there's always a first time I'm tending to use Collect+ now, similar price to Hermes, but the drop off point is closer. __________________ We're riding out tonight to case the promised land Make everyday count RIP Reeder - Jolly Green Giant and comedy genius

13-06-15, 05:41 AM	#2057
7755matt Member Join Date: Aug 2009 Location: Bristol Posts: 413	Re: Gripe of the day - What is yours? Last part of the chain failing to get in and sign contracts means exchange delayed until Monday at the earliest I just want to get exchanged!

13-06-15, 12:48 PM	#2058
Swin Member Join Date: Mar 2009 Posts: 454	Re: Gripe of the day - What is yours? "premium green waste collection" I pay extra for a gardening waste bin, last two collections my bin was not emptied - then they have the cheek to say it wasn't on the boundary of my property, despite me putting the bloody thing there the night before they're due to come! __________________ Riding a V-strom, well it has an Sv engine, don't it

14-06-15, 01:59 PM	#2059
Kenzie Member Join Date: Feb 2011 Location: Ipswich, Suffolk Posts: 818	Re: Gripe of the day - What is yours? Just found a tick on the back of my arm after laying down on the grass a couple of days ago to photograph some flowers. __________________ Flickr https://www.flickr.com/photos/39887875@N06/

14-06-15, 02:09 PM	#2060
kaivalagi Member Mega Poster Join Date: Jun 2010 Location: Norwich Posts: 1,955	Re: Gripe of the day - What is yours? Oh dear, no more red meat for you lol https://en.m.wikipedia.org/wiki/Alpha-gal_allergy Luckily the blighters are Us based....for now __________________ Mark Triumph and Suzuki owner Last edited by kaivalagi; 14-06-15 at 02:12 PM.

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