Computer help please - connection to wireless

[flymo]

Originally Posted by Stu

OK, ready

happy to help now if you need. PM me if so.

[flymo]

sorted

[Stu]

Originally Posted by flymo

sorted

Many thanks mate that's awesome

So what was it? anything to look out for next time?

SV650.org remote IT support services have been happy to assist you. Should you need the assistance of our staff again any time soon, please don't hesitate to call

[Stu]

Just as wellyou posted that skyforum threAd with the password for the router
Thks mate

[flymo]

Originally Posted by Stu

Many thanks mate that's awesome

So what was it? anything to look out for next time?

very difficult to pinpoint the cause without some fairly intensive diagnostics. Most often its not the OS (Win 7 or XP), its usually either a fault in the wifi card driver software or occasionally the router firmware itself.

There was one occasion when Win7 launched that was causing dhcp servers to fail or not issue an address. The fault at the time was investigated as a result of the router software not being designed to properly support all aspects of the dhcp RFC paper, Win7 introduced the use of a less common flag in the dhcp request packet that the router incorrectly ignored. The fix was from the router manufacturers updating the router software. I'm pretty sure not all of them did and some did but unsuccessfully.

I've been diagnosing this stuff with packet sniffers for years and not once have I traced it back to a fault on the OS.

For interest, we fixed this one by adding a reservation for your wifi adapter to the dhcp server config on the router.

[SoulKiss]

Had the same problem with the Bosses laptop the other week, ended up adding 32 IP addresses to the DHCP pool and bang, magically it worked...

My guess was the Router reserving IP addresses for devices it had seen, but were not connected and not releasing once it hit the max number...

My Orange Livebox router does this with my wife's Windows 7, I have never bothered to check if it has the ability to set a reservation, as she almost never takes the laptop out of the house, so the adaptor has a fixed IP. The rest of the machines in the house are Vista or Ubuntu. A reservation wouldn't be a bad idea because she took the laptop when she went to her parents in France last year, and of course couldn't get to the internet via their router, she had to phone me for help. There may be the odd occasion in future where she wants to use a WiFi hotspot.

[Quiff Wichard]

flymo did u peek at his history whilst in there?

Stu = odd isnt it watching the cursor move around and someone else is doin it remotely and yer laptop screen changing etc.

very sci fi

Originally Posted by Quiff Wichard

flymo did u peek at his history whilst in there?

No that would be a very unprofessional invasion of privacy! He just installed a Key Logger instead