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Old 23-10-08, 03:26 PM   #21
Tiger 55
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Default Re: Draper Tools - Great Customer Service

Post Script.

I got an invoice for this tool from Draper today. In red print at the bottom it warns...

This invoice is due for payment by the 20th of the month following the tax point date otherwise it will be considered overdue.

Net Amount - .00
VAT 17.5% - .00
Total - .00

Will they take payment over the phone do you think? I'd hate to be overdue.
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Old 23-10-08, 08:33 PM   #22
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Default Re: Draper Tools - Great Customer Service

Bought a draper value 1/2" socket set. Within an hour i'd snapped 2 sockets and the ratchet was fudged. Bag of crap.
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Old 23-10-08, 09:47 PM   #23
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Default Re: Draper Tools - Great Customer Service

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Bought a draper value 1/2" socket set. Within an hour i'd snapped 2 sockets and the ratchet was fudged. Bag of crap.
The one word that sticks out there is "VALUE". If you buy cheap, you expect cheap. I have Draper tools that are 20 years old, have been used for jobs they shouldn't have been used for & still work fine. These are Draper Expert, Knipex & Elora. It's always worth paying a little bit extra & get a lot more quality.
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Old 23-10-08, 09:55 PM   #24
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Default Re: Draper Tools - Great Customer Service

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The one word that sticks out there is "VALUE". If you buy cheap, you expect cheap. I have Draper tools that are 20 years old, have been used for jobs they shouldn't have been used for & still work fine. These are Draper Expert, Knipex & Elora. It's always worth paying a little bit extra & get a lot more quality.
but snapping on first use? i got a bahco set now which is a billion times better.
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Old 23-10-08, 10:25 PM   #25
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Default Re: Draper Tools - Great Customer Service

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Originally Posted by mister c View Post
The one word that sticks out there is "VALUE". If you buy cheap, you expect cheap. I have Draper tools that are 20 years old, have been used for jobs they shouldn't have been used for & still work fine. These are Draper Expert, Knipex & Elora. It's always worth paying a little bit extra & get a lot more quality.
I am using my dad's draper set from the late 70s or early 80s. Does yours come in a orange metal tin that looks very dated?

They were made well and have not rusted or worn. The rachet still works and totally dependable. I have added torxs bits to it using halford professional range about 5 years ago and they have started to show wear but more than that of the draper set.

I guess the expression goes, "buy quality, buy once but buy cheap, buy twice!"
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Old 23-10-08, 11:14 PM   #26
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Default Re: Draper Tools - Great Customer Service

See up page, comments about value and premium ranges Draper value is ****. But still, "get what you pay for" doesn't really apply like that, because here the tools are just obviously not fit for purpose. Hope you took them back... You can't justify selling **** just because it's cheap.
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Old 24-10-08, 07:16 AM   #27
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Default Re: Draper Tools - Great Customer Service

You'd be better to roughly carve the shape of tool you're looking for out of a block of Edam, for a more reliable and 'fit for purpose' tool than the Draper Value stuff.

Even the normal Draper stuff is iffy, at best. Stick to Expert & Elora (German made) and you'll not go far wrong.
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Old 24-10-08, 10:06 AM   #28
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Default Re: Draper Tools - Great Customer Service

I can vouch for the quality of Draper's tools
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Old 24-10-08, 10:16 AM   #29
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Default Re: Draper Tools - Great Customer Service

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You'd be better to roughly carve the shape of tool you're looking for out of a block of Edam,
Have we just discovered who supplies suzuki with their stock tool kit?
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Old 24-10-08, 02:08 PM   #30
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Default Re: Draper Tools - Great Customer Service

Strange, I've been trying to contact them to get a torque wrench calibrated and I can't get a reply from them, at all. Good for you though.
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