stealer dealers not honouring warranty....

[Dave20046]

Originally Posted by specialone

I'm pretty sure there is something about the first 3 months of a car purchase and your statutory rights as someone said earlier.

Don't forget, you could claim for a car hire as the car you bought from them isn't fit for purpose so therefore is causing you work issues.

You defo need to find out your rights from trading standards.

Side note, VW's are built like tanks, what has that car been upto for this to happen ?

Edit, don't pay for the work yourself cos you will struggle to get it back .

Will have another google for my statutory rights but unfortunately no where will let me hire a car round here as I'm under 25 - used to be 21 but insurance conditions have upped it - no chance for young'ns is there?!

It was an ex company car, he tried claiming this was a good thing at the time of sale but as I told him - company cars get ragged to ****ery.
It's been driven like an IAM examiner's grandfather since it's been in my ownership and thoroughly warmed up etc etc. as it's worth more than me!

[yorkie_chris]

How much would a normal garage want to do the clutch?

Why didn't you just buy something decent and easy to work on for half the price? Tard

If you bought it under finance throw it back as it's not fit for purpose. Leave them with a car on their forecourt which is knackered.

[Dave20046]

Called car care plan -they just administer it, its underwritten by the dealer themselves.with no mention of a labour cap at sale or in the warranty documentation I reckon I'll just have to get the two dealers to make an agreement and I'll make up the difference and take it to court. poo

Chris its 5 hours labour I've 3 local indie garages (40 an hour ish) 2 don't want to touch it and the vag specialist (giggity)is on holiday

so has the work been carried out?

5 hours labour for a clutch seems pretty excesive.
An independent clutch centre had my clutch on the freelander replaced in a morning.

[Dave20046]

Not yet

[Dave20046]

aclutch plus fly wheel if that makes much difference speedplay

5 hours does seem a bit steep though.
Is it just an estimated time in case they hit trouble?
The problem is, if they estimate 5 hours and you say ok, they usually take 5 hours to do the job
Is the dealership part of a chain or are they both independent main dealers?
If they are both linked, I'd let them fight it out between them but As Phil has rightly said, if they are messing you about, a call to trading standards wouldn't go amis.

[timwilky]

Flywheel probably takes a further 15 minutes to remove/fit new