Insurance, was I mis-sold ???

Originally Posted by TSM

Can you get GAP insurance on bikes?

Yes, I was offered it when I bought my 'Blade. I decided against it...

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Originally Posted by Jelster

selling me this without ALL the information was wrong...

That's my point....

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That's why I said that you should speak to the FSA, they need to hear about things like this. They/the insurer will either set you right about what they do/don't have to tell you or the FSA will 'take them around the corner for a word in their shell like'...

[northwind]

Originally Posted by Jelster

I feel they sand bagged me. I've been a sales professional for over 20 years, and in my opinion, selling me this without ALL the information was wrong...

the bottom line is, they can't give you all the information. The terms and conditions of my last policy covered about 6 pages... If they started to give you that over the phone you'd fall asleep But you did have the cooling off period in which you could have cancelled without losing a penny, subsequent to checking the documentation. You can't say they didn't give you the information, they just didn't highlight it for you.

I totally understand why it's annoying... Like I say, I think it's pretty poor practice. But it's a long way from poor practice to misselling or even being out and out wrong. they could equally turn to you and say that not reading th policy detials was wrong.

tell CN to poke it and go with Ebike!

MRS Quiff is an insurance broker.!!!

how often she comes home and says she has had someone ranting about this very thing!...

she has a stockanswer for it..!!


I will let her post it wen she gets in from getting the food in to make my tea!!!

How the insurnance company looks at it if you owe them money then they aren't
going to pay you out whilst you still owe them! **** i know but does make sense
if you think about it.

Its like if u are £300 overdrawn at the bank and £2000 wages go in.. U will only be in credit for £1700 .....

Mrs Quiff

Originally Posted by northwind

the bottom line is, they can't give you all the information. The terms and conditions of my last policy covered about 6 pages... If they started to give you that over the phone you'd fall asleep But you did have the cooling off period in which you could have cancelled without losing a penny, subsequent to checking the documentation. You can't say they didn't give you the information, they just didn't highlight it for you.

Exactly how I look at it. So, annoying as it is, sorry Jelster but it comes across to me as you want to blame the insurers for you not reading the policy small print.

Makes me glad I didnt have a 2 bike policy given the SVs October accident was outstanding in January when the CBR accident happened.

When the CBR got totalled I was on monthly direct debits that went out until October 05. They continued with that because Finsure had paid in full to MCE/Red Star and my policy payments were to the Finsure credit company so it depends on how the insurance is paid for tbh.