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#3181 |
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Join Date: Mar 2004
Location: Not in Yorkshire. (Thank God)
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I have a mate who drives the things.
He has splatted two in the past couple of years, people tend to forget the the psychological impact on the drivers. My former employers provide train cleaning service. They love a messy one as well. But having had friends succeed and family try. I feel for anyone who thinks there is nothing left to live for and we should be a lot more tolerant of people with problems. Even if I have shouted jump when stopped for over 2 hours for idiots on the wrong side of bridges.
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Not Grumpy, opinionated. |
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#3182 | |
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Join Date: Jul 2008
Location: here as devil's advocate
Posts: 11,561
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#3183 | |
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Join Date: Mar 2007
Posts: 9,097
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Hence my problems ![]()
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We're riding out tonight to case the promised land Make everyday count RIP Reeder - Jolly Green Giant and comedy genius |
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#3184 |
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Join Date: Feb 2008
Location: The Saaarrrfff
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I posted something on Facebook today in response to an earlier post from Loz about service received in dealers which I've re-griped below. How to fail at customer service and make assumptions about who your customers are.
Walk into Kawasaki in Colchester while Stu parks the car. I am in need of a new helmet and have a budget of, oh, up to £500 give or take a few quid. 3 members of staff completely ignore me even though I have already taken a look at a couple of their bikes on show in case I fancy chopping in both the SV and the GS and then I start looking at helmets. Stu walks in. Before he's even got 10 feet into the store all three members of staff have leapt up and asked how he is, what he's looking for and does he need any help? Only when he says he's here with his wife who needs a new helmet do they seem to become aware that I am even in the room. They have one helmet in size XS - and it's bright pink because as they guy said 'pink would suit me'. Yeah, right. Just about to order this online (it's not pink), it's £80 cheaper with a load of free extras. Normally I like to buy in store but those guys blew it big time today.
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Tender is the day, The demons go away, Lord I need to find, Someone who can heal my mind... Last edited by Littlepeahead; 16-03-16 at 07:01 PM. |
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#3185 |
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Join Date: Dec 2015
Location: Bristol
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Similar to your experience... Had a friend recently walk into John Lewis trying to buy a TV. Sales guy pretty much refused to talk about tech aspects of the TVs with her and suggested she get her husband to have a look at the technical stuff!!! Needless to say, they lost a sale. Pretty shocking for a company like John Lewis.
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#3186 |
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Join Date: Mar 2007
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Had the same when a guy came to give us a quote for new windows, would only talk directly to me. Ignoring my wife totally.
So coupled with, that and his old school double glazing salesman techniques it cost him £5k
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We're riding out tonight to case the promised land Make everyday count RIP Reeder - Jolly Green Giant and comedy genius Last edited by maviczap; 17-03-16 at 07:23 AM. |
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#3187 |
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Join Date: Feb 2008
Location: The Saaarrrfff
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One of the reasons I take my car where I do is because they talk to me straight. They've taken me into the pit under the car to point out the bit that was making a weird noise. There's no assumption that because I'm a woman I don't know how my car works. I think they quite like that I'm 5 foot nothing yet drive a huge 7 series with a bike for weekend fun.
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Tender is the day, The demons go away, Lord I need to find, Someone who can heal my mind... |
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#3188 |
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Join Date: Apr 2011
Location: essex
Posts: 5,314
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The southway Colchester needs wider lanes for filtering.
Scratch my mirror
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Raisin cookies that look like chocolate chip cookies are the reason I have trust issues. |
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#3189 |
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Join Date: Jul 2012
Location: South Norfolk
Posts: 341
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Same thing in reverse happened to me in Curry’s. I do all the ironing in our household because Sue doesn’t like doing it and is, therefore, useless at it. I told the female shop assistant exactly what I wanted in an iron and she then proceeded to explain to Sue all the features of the various irons, ignoring me. I twice more told her it was for me, but she continued to talk to Sue. It was only when Sue piped up that she needed to talk to me that she finally got it. Very confused by the idea that a man would do the ironing.
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Some say the cup is half empty, while others say it is half full. However, both are wrong; the real problem is the cup is too big. Honda 125 CG blown engine Gone to the great mechanic in the sky Naked SV650 K3 in Silver |
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#3190 |
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Join Date: Jun 2011
Location: Cramlington Northumberland where we are truely blessed
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When I'm buying clothes, if it needs ironing it stays in the shop.
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used to be littleoldman but forgot password due to failing memory |
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