'K3 owners, we need you' Please read & comment

Maybe I missed this earlier in the thread, but...


What do you guys propose that Suzuki does about this problem?

Personnally I'm looking for a perminant fix, if it means a longer fender or different design to the plug cap I don't much care as long as I can ride in the wet with confidence again.

Most people feel the fender extender does the trick (I think one person reported continuation of the problem). So I think they should at least install that on most bikes, i.e. a recall.

Idealy, longer term they ought to look at lengthening the front fender as standard and maybe even improving the drainage from the front cylinder so that water does not build-up, but I imagine this will mean a pretty majour revamp of the cylinder head.

Woo-Hoo ...

However, I haven't had a call Or a letter

Originally Posted by TheLeprechaun

What do you guys propose that Suzuki does about this problem?

If you make something, which obviously has a design flaw, surely, you have to correct it... This flaw in this case can be corrected by simply fitting a front fender extenda, therefore, Suzuki should provide riders with a front fender extenda mod via a dealer re-call

Riders of SV's shouldn't be expected to have to pay for a mod to correct a problem with a design

I had a letter back from Suzuki this morning & this is what they said...

Originally Posted by Suzuki Customer Services - Kerrie Clements

Thank you for your letter of 12th Mar 2004 addressed to the managing director, Mr Awano. He has read your correspondence and in view of your comments has requested that Customer Services respond on his behalf.

I acknowledge your concerns over a wet weather running with the SV650, which you have read about on the internet. I can confirm that Suzuki has no history to indicate a common difficulty with this model. However, in light of your concerns I have forwarded a copy of your comments to Suzuki's Technical team. In the unlikely event that you do experience an issue with your machine, please arrange for it to be inspected by your authorised Suzuki dealer.

Whilst it is not possible to give a cast iron guarentee against the failure of a mechanical product, in line with all manufacturers Suzuki offer warranty for peace of mind. Please rest assured that any issue, which is attributable to a deficiency in the original manufacturing process, will be rectified free of charge provided the warranty is valid and the manufacturer's recommendations have been fully met.

In closing, thank you for taking the time to write to Suzuki Customer Service.

Yourse sincerely

Kerrie Clements
Suzuki Customer Services

So, basically, if you want to prevent a problem with potential wet weather running, you have to buy y'self a fender extenda, 'cause Suzuki ain't interested unless your bike breaks down & it's under warranty

What's this about 'No history' Loads of people have written to them about this very same problem

Originally Posted by Cloggsy

I had a letter back from Suzuki this morning & this is what they said...

So, basically, if you want to prevent a problem with potential wet weather running, you have to buy y'self a fender extenda, 'cause Suzuki ain't interested unless your bike breaks down & it's under warranty

What's this about 'No history' Loads of people have written to them about this very same problem

but the problem is a deficianty in the manfacturing procees ie

some stupid geek got over eager with making the front mudguard to small causing a water flooding problem to the front cyclinder

as well as that they put the drain for it on the bloody wrong side of the bike so when you jump of it to have a look it wont be cured as it can`t drain

how good is that ???

carry on cloggsy give em some more get the rest to as well

you know it`s the only way

You're telling me... In the interests of 'prevention being better than cure' - Suzuki don't seem to be able to see past the end of their noses

Cost of a front fender extender = £15 (probably less for Suzuki)

Fitting = 10 mins (£7.50 labour)

Total = £22.50

Cost of stripping down the front cylinder = £

I might write another letter detailing your points Barty

if everyone who says they will send a letter do and they get the same response then draft a similar letter outlining the key points above

and suggest you even lend them your bike to prove the theory of the sv being rubbish in the wet as a standard machine that will break down

if they all re send with that suzuki must take note then

after that tell them that they have sold you an item that isnt fit for the purpose it was intended for
(this then goes down the trading standards road and you can claim compensation)
and under european legislation ask them to foot the bill for the repair to the bike (at a dealership of there choice of course) as it is an oversight in its technical design that has brought about this undesirable flaw when wet weather riding

just a thought but you gonna have to get on there case they wont roll over and pay up easily

if there`s quite a few with the exact same gripe then they will have to take note

and after that try

tell tham also that if they dont sort out the problem that you will write to mcn telling them that you have spoke to suzuki regaurding this and they refuse to do anything ie ( tough tit sonny )so your gonna disrespect there sv650 all over the uk for everyone to read

= loss in sales hurt them where it hurts most

see if that shakes them a bit

I would only use the last 2 paragraphs as a last resort, no point in getting theri backs up before they give the DEFINITIVE NO CHANCE.......

Regards

Akula

aka Martin

Originally Posted by Barty_b0y

tell tham also that if they dont sort out the problem that you will write to mcn telling them that you have spoke to suzuki regaurding this and they refuse to do anything ie ( tough tit sonny )so your gonna disrespect there sv650 all over the uk for everyone to read

Everyone that wrote to Suzuki, also sent a carbon copy to the Editor of Ride magazine... I'll be interested to see if they pick up on it in the next issue