Gripe of the day - What is yours?

[BanannaMan]

Cold and rainy.
Seems this years winter weather is going to mostly be rain.
Highs of 1 and 2 degrees all weekend and raining.
I'd rather have snow.

[timwilky]

Hermes...There is a bell for a reason, so I know you are at the door. I am not physic. I cannot hear you knock when I am in the office at the bottom of the garden. Yes I have a bell sounder there so I know there is someone at the door.


My postman is brilliant, if he needs a signature he actually comes through the gate and down to the office.


If Hermes had a decent tracking system like some, I would know the van is down the road etc.


Useless why do some people use them. If course they are cheap for a reason.

[littleoldman2]

I use Hermes a lot due to price and I drive past the drop off shop most days so a zero fuel and time cost.

I find that the vast majority of people are happy with Hermes BUT those that aren't will have had consistently bad service. This leads me to believe it's the last link in the chain that's the problem, bad delivery driver = bad overall service. Unfortunately folk look at the total price including postage and always go for the cheapest. If I list something on eBay with multiple postage options folk always choose the cheapest.

[admin]

Originally Posted by littleoldman2

I use Hermes a lot due to price and I drive past the drop off shop most days so a zero fuel and time cost.

I find that the vast majority of people are happy with Hermes BUT those that aren't will have had consistently bad service. This leads me to believe it's the last link in the chain that's the problem, bad delivery driver = bad overall service. Unfortunately folk look at the total price including postage and always go for the cheapest. If I list something on eBay with multiple postage options folk always choose the cheapest.

Our shop uses UKmail to send out cameras to customers but we consistently have issues to addresses in North Wales. Again it's down to the last link in the chain, the delivery driver.

Sent from my Moto G (5) using Tapatalk

[Bibio]

having done a bit of deliveries in the past i can tell you that most couriers dont use bells as some of them dont work so a good knock is better.

the trick with Hermes is the special instructions. if you want your door bell rung then tell the sender to put it on the special instructions otherwise the courier will usually knock. or put a sign up pointing at the bell saying, couriers please use bell...>

[SV650rules]

Originally Posted by Bibio

having done a bit of deliveries in the past i can tell you that most couriers dont use bells as some of them dont work so a good knock is better.

the trick with Hermes is the special instructions. if you want your door bell rung then tell the sender to put it on the special instructions otherwise the courier will usually knock. or put a sign up pointing at the bell saying, couriers please use bell...>

Most modern doorbells are wireless and people can't be 4rs3d to replace batteries, and some modern PVC doors don't have knockers ( OK maybe the female ones). One courier who delivered to us told me a tale of trying to deliver his previous parcel in Ironbridge ( near to us ) in Shropshire, which is built on the side of a gorge of the river Severn ( average gradient 1:3 ) with twisting streets and little alleyways. He could not find one address so knocked on a door to ask, he got a right mouthful and the guy didn't tell him anyway apparently he was not on good terms with the neighbour ( who had a house up a narrow alleyway just down the street ) took the poor courier half an hour to get someone to direct him, you don't need many of those in a day - we are always taking parcels in for neighbours and I feel really sorry for couriers working for minimum wage 16 hours a day 7 days a week under terrible conditions.. made worse by having to deal with Joe public who orders a memory stick off internet to save a £1 and then some poor guy has to deliver it at 8-30 at night and gets moaned at for his efforts.

[maviczap]

Most of my couriers are ok, but I'm fed up with one particular postman and our Hermes person who insist on banging on the door, after ringing the doorbell.

This is after telling this particular postman not to do this. luckily he's not our full time postman.

[SV650rules]

Originally Posted by maviczap

Most of my couriers are ok, but I'm fed up with one particular postman and our Hermes person who insist on banging on the door, after ringing the doorbell.

This is after telling this particular postman not to do this. luckily he's not our full time postman.

Couriers that deliver to us ( different companies and post men ) ring and also use the knocker, they are probably fed up of peoples doorbell not working - some of our neighbours and my brother in law in particular I never know if their bells are working and end up knocking their door after trying the bell a few times.

[Adam Ef]

Computer has done it's yearly redownload of all emails that have already been received, read and erased, three times today. "Downloading 12,083 messages..." Takes ages each time. Then erasing them all again is impossible as Mail seems to think they already exist in the trash, so won't accept a duplicate. Trying to work out what has redownloaded amongst all the messages from the year that I actually want to keep is a nightmare. Has taken huge chunks of the day just to work out what is going on. Just had to re-erase loads of messages and hope I haven't selected anything I need.. business and accounts stuff. The whole process has locked up and crashed the comptuter several times too and has needed safe mode starts and disc permissions repaired each time to allow anything at all to open. Very frustrating and a huge waste of time.

[Chris_SVS]

In the redundancy queue again.