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Old 15-04-20, 03:26 PM   #8071
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Default Re: Gripe of the day - What is yours?

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complain and remind them there are lots of other supermarkets out there and due to the short shelf life of most of the goods you would like a partial/full refund.


TBH i'm very very very disappointed in ALL the supermarkets in how disorganised they are/have been during this lockdown. jeezzz even my local corner shop can deliver to me within a day. a few corner shops here have been delivering to the OAP's for years so they are set up for doing deliveries.
Can't blame the supermarkets for selfish idiots booking out all the delivery slots. . . . . even with the increase of an extra 100K slots. Same goes for the lack of stock and dates on items, they can only supply what they get in & is left after the selfish people have been in to bulk buy unnecessarily.

What you can blame is the media hype rubbish which caused it in the 1st instance.
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Old 15-04-20, 03:27 PM   #8072
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Default Re: Gripe of the day - What is yours?

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I’ve not been able to get a supermarket delivery for about 6 weeks and in store is painful at the moment . It sucks bunghole.
Generally I find that you can get a slot about 24 hours before delivery as some people seem to cancel, or a time gets opened up.
I have found mid afternoon is the time to find something that is free in the next day or 2, with Tesco.
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Old 16-04-20, 10:37 AM   #8073
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Default Re: Gripe of the day - What is yours?

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Generally I find that you can get a slot about 24 hours before delivery as some people seem to cancel, or a time gets opened up.
I have found mid afternoon is the time to find something that is free in the next day or 2, with Tesco.
I'll give it another go! I managed to get a slot at 4am
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Old 16-04-20, 10:51 AM   #8074
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Default Re: Gripe of the day - What is yours?

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Same goes for the lack of stock and dates on items, they can only supply what they get in & is left after the selfish people have been in to bulk buy unnecessarily.

What you can blame is the media hype rubbish which caused it in the 1st instance.

But when you order basic essentials like pasta and rice over three weeks in advance it's a bit of a crap system if they don't put any aside for you and you end up having to do the shop you were advised not to do three weeks ago anyway.


I'd agree with the hype not helping. Social media too, full of people's photos of empty shelves. When I actually went shopping I could have taken photos of empty areas, but could also have taken photos of the majority of the shop's well stocked areas too if I wanted to paint a positive picture. I'm guessing the media (social and commercial) chose to err on the side of the sensationalist point of view and hyped the hysteria. I had less choice, but plenty to buy really and it just highlighted to me the crazy amount of choice we have normally.
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Old 16-04-20, 11:41 AM   #8075
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Default Re: Gripe of the day - What is yours?

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But when you order basic essentials like pasta and rice over three weeks in advance it's a bit of a crap system if they don't put any aside for you and you end up having to do the shop you were advised not to do three weeks ago anyway.


I'd agree with the hype not helping. Social media too, full of people's photos of empty shelves. When I actually went shopping I could have taken photos of empty areas, but could also have taken photos of the majority of the shop's well stocked areas too if I wanted to paint a positive picture. I'm guessing the media (social and commercial) chose to err on the side of the sensationalist point of view and hyped the hysteria. I had less choice, but plenty to buy really and it just highlighted to me the crazy amount of choice we have normally.
How far in advance should they put stuff to one side, considering people regularly change/cancel orders it is a lot of admin for the supermarket to manage at the best of times.
Everything is packed/picked on the day so they can only take what's on the shelves like a customer. IIRC it is only Asda that deliver from a warehouse, the rest do it from the store shelves.
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Old 16-04-20, 03:53 PM   #8076
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Yes, but what I'm saying is that the suggestion a few weeks back that we should all be shopping online doesn't work . The current system doesn't work for circumstances like we have at the moment. Order online to avoid being around people... have to got to the shops anyway and be around people. The pick on the day system doesn't work for the current situation, so the suggestion a few weeks ago that we should all be doing it was pointless.



My Dad is classified as vulnerable. He got a letter telling him that he'd get food delivered and should stay home for 3 months. He's had no one get in touch since and no luck with any supermarkets when he's contacted them. So the best he's managed to get was a two week wait for a click and collect, which he had to go out to the supermarket to collect. He'd just moved house too so the cupboards and freezer etc were empty. I wanted to go and get a shop for him but he's a 120 mile round trip away, so I think I'd get in trouble if I did that journey.
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Old 16-04-20, 08:50 PM   #8077
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Go for it Adam.
Adopt this guy as your role model. https://www.theguardian.com/politics...uring-lockdown
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Old 17-04-20, 08:10 AM   #8078
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Default Re: Gripe of the day - What is yours?

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Yes, but what I'm saying is that the suggestion a few weeks back that we should all be shopping online doesn't work . The current system doesn't work for circumstances like we have at the moment. Order online to avoid being around people... have to got to the shops anyway and be around people. The pick on the day system doesn't work for the current situation, so the suggestion a few weeks ago that we should all be doing it was pointless.



My Dad is classified as vulnerable. He got a letter telling him that he'd get food delivered and should stay home for 3 months. He's had no one get in touch since and no luck with any supermarkets when he's contacted them. So the best he's managed to get was a two week wait for a click and collect, which he had to go out to the supermarket to collect. He'd just moved house too so the cupboards and freezer etc were empty. I wanted to go and get a shop for him but he's a 120 mile round trip away, so I think I'd get in trouble if I did that journey.
My interpretation of the guidlines was that you could make that trip.

The newer (or perhaps old ones, clarified?)guidelines seem much softer. You may drive to the shop to buy luxury items or beer, you may drive to go on a walk, you may go on a long walk and rest to eat lunch. I'm not sure how those are acceptable but you can't spend two hours in an isolated car to care for your Dad.
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Old 17-04-20, 05:22 PM   #8079
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Default Re: Gripe of the day - What is yours?

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Yes, but what I'm saying is that the suggestion a few weeks back that we should all be shopping online doesn't work . The current system doesn't work for circumstances like we have at the moment. Order online to avoid being around people... have to got to the shops anyway and be around people. The pick on the day system doesn't work for the current situation, so the suggestion a few weeks ago that we should all be doing it was pointless.



My Dad is classified as vulnerable. He got a letter telling him that he'd get food delivered and should stay home for 3 months. He's had no one get in touch since and no luck with any supermarkets when he's contacted them. So the best he's managed to get was a two week wait for a click and collect, which he had to go out to the supermarket to collect. He'd just moved house too so the cupboards and freezer etc were empty. I wanted to go and get a shop for him but he's a 120 mile round trip away, so I think I'd get in trouble if I did that journey.
You need to get in contact with your local supermarket to sort out a delivery. If you speak to head office they can put you in touch with the local store, who can then arrange the delivery.
My Mother works for one of the big chain supermarkets, and this should be the process for getting him a delivery.
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Old 19-04-20, 10:24 PM   #8080
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Default Re: Gripe of the day - What is yours?

buying a NEW camera from Amazon only to discover that its a customer return.. if it were not for the fact i need it to document a project i would have sent it back.


how do i know its a customer return. it came with finger prints on the screen and the screen protective film removed.


ok so it was a cheap canon ixus 185 but that not the point it was supposed to be NEW.
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