Insurance Claims?

[ethariel]

Had a bit of a search about and find loads about insurance and costs etc but my question is a wee bit different.

Had the bile nicked, have done all my end of paperwork, calls, chap coming ut for the statement etc inside of 3 weeks, called the compay yesterday and was floored to find that they won't bechasing for the 'Report' for a MONTH then the possibility of a 2 to 8 week wait for a police report before thay will consider paying out?

To anyone in the 'Insurance Industry' - Is that a 'Reasonable' length of time to process a calim or total boll*cks, and would I be better off starting a complain to the ombudsman (i think) now before waiting that long for the beer tokens to arrive back so i have a chance on buying something before the snow and ice arrives.

Sorry if it sounds like a rant but i'm fuming.

IIRC the bike won't be regarded as stolen until one month of it going missing.

id chase the report yourself from the guy/insurance and plod , ask for a copy of each as soon as poss then send it on to the company asking if they have recived what yove sent, this shows your not happy about hanging about

[Sid Squid]

It's not unreasonable that a certain period passes before a bike is considered properly unlikley to be recovered - it does happen although as we all know none too often.
A month is probably fair, the majority of recovered stolen vehicles that are recovered are found fairly soon, the longer it gets the less likely it is - unsurprisingly.
I personally think two months is not reasonable, in your place I'd be complaining.

[ethariel]

Cheers folks, all said and done it has turned about a lot quicker than I anticipated, cheque should be here some time this week.

Bout time to join the SV650 Trumpet owners club I think!