Technical Help: Macbook/Virgin Media - SV650.org

20-10-14, 07:55 AM

I recently had Virgin Media fibre internet installed. It is crazy fast...when it works.

I don't think it's a problem with the internet itself, as my partner's computer is fine.

It is intermittent, and so it doesn't always happen but when it does it is most frustrating so I was hoping that somebody may know how to fix this!

The issue is, when I use Safari and go to launch a webpage, the blue loading bar gets to about 10% and then just stops. Sometimes this can be for quite a while and for any web page I try to access.

I'm clueless as to why it's doing it only some of the time, and why it does it all!

Any help greatly appreciated

ophic · 20-10-14, 08:29 AM

What happens if you use a different browser? eg Firefox?

andrewsmith · 20-10-14, 08:37 AM

Dave

Move to chrome. Safari is garbage, had this issue about 4 years ago and moved over to Chrome and its been fine since

Mr Speirs · 20-10-14, 08:45 AM

Just give resetting the PRAM a try.

Shut your computer down.
Start it up again and hold down command+option+p+r
The mac should then start up again and you can let go after you hear the second startup chime.
See if that solves your problem.

20-10-14, 08:56 AM

Chrome has the same issues.

My iPhone is what I'm having to use for internet at the minute as the problem has got worse. My iPhone is connected to the wifi and works fine.

It's a Superhub 2.

I will give the resetting a try now.

20-10-14, 09:08 AM

Looks like that may have done it for now.

Thanks for all your input. Pookie too - who took half an hour out of his morning to talk me through some things.

Fingers crossed the combo of tinkering lasts and I can enjoy my internet without feeling the need to throw my computer out the window.

ophic · 20-10-14, 11:01 AM

Lock the window and hide the key, just in case.

daveyrach · 21-10-14, 07:45 PM

I gave up with the SH2 as it never worked properly wireless wise and I've had it 6 months, 2 engineers couldn't fix it. I have it in modem mode with a secondary dual band net gear router attached which works perfectly.

22-10-14, 09:39 AM

Seems to be working all fine and dandy now with not a single problem since I reset the PRAM and played with the channels.

I don't really care that much about whatever fancy thing it is supposed to do, provided it just works!

20-10-14, 07:55 AM	#1
EssexDave Guest Posts: n/a	Technical Help: Macbook/Virgin Media I recently had Virgin Media fibre internet installed. It is crazy fast...when it works. I don't think it's a problem with the internet itself, as my partner's computer is fine. It is intermittent, and so it doesn't always happen but when it does it is most frustrating so I was hoping that somebody may know how to fix this! The issue is, when I use Safari and go to launch a webpage, the blue loading bar gets to about 10% and then just stops. Sometimes this can be for quite a while and for any web page I try to access. I'm clueless as to why it's doing it only some of the time, and why it does it all! Any help greatly appreciated

20-10-14, 08:29 AM	#2
ophic Member Mega Poster Join Date: Jan 2004 Location: Whyteleafe Posts: 3,395	Re: Technical Help: Macbook/Virgin Media What happens if you use a different browser? eg Firefox? __________________ Silver SV650SK3, Fuel exhaust

20-10-14, 08:37 AM	#3
andrewsmith Member Mega Poster Join Date: Apr 2010 Location: Newcastle upon Tyne, Just south of salad dodging country Posts: 7,750	Re: Technical Help: Macbook/Virgin Media Dave Move to chrome. Safari is garbage, had this issue about 4 years ago and moved over to Chrome and its been fine since __________________ RIP Reeder 20/07/1988 - 21/03/2012. Always missed squire!!! Every year we meet old friends, gain some new ones, lose old ones and you always remember them all. “Live as if you were to die tomorrow. Learn as if you were to live forever.” Mahatma Gandhi

20-10-14, 08:45 AM	#4
Mr Speirs Member Mega Poster Join Date: Jul 2008 Location: Northampton Posts: 2,218	Re: Technical Help: Macbook/Virgin Media Just give resetting the PRAM a try. Shut your computer down. Start it up again and hold down command+option+p+r The mac should then start up again and you can let go after you hear the second startup chime. See if that solves your problem. __________________ Smokey Black Burnty 02 - Racetech Smoulderlators + .90kg BBQ Springs, zx10r shockingly toasted, Conti Road Attacks heat up very nicely, R&G Crash Bungs but what f**king use are they, No Colour Matched Hugger, Flame Extenda, Beowulf Titainium Oval Flame Thrower.

20-10-14, 08:56 AM	#5
EssexDave Guest Posts: n/a	Re: Technical Help: Macbook/Virgin Media Chrome has the same issues. My iPhone is what I'm having to use for internet at the minute as the problem has got worse. My iPhone is connected to the wifi and works fine. It's a Superhub 2. I will give the resetting a try now.

20-10-14, 09:08 AM	#6
EssexDave Guest Posts: n/a	Re: Technical Help: Macbook/Virgin Media Looks like that may have done it for now. Thanks for all your input. Pookie too - who took half an hour out of his morning to talk me through some things. Fingers crossed the combo of tinkering lasts and I can enjoy my internet without feeling the need to throw my computer out the window.

20-10-14, 11:01 AM	#7
ophic Member Mega Poster Join Date: Jan 2004 Location: Whyteleafe Posts: 3,395	Re: Technical Help: Macbook/Virgin Media Lock the window and hide the key, just in case. __________________ Silver SV650SK3, Fuel exhaust

21-10-14, 07:45 PM	#8
daveyrach Member Join Date: Feb 2011 Location: Reading, Berkshire Posts: 934	Re: Technical Help: Macbook/Virgin Media I gave up with the SH2 as it never worked properly wireless wise and I've had it 6 months, 2 engineers couldn't fix it. I have it in modem mode with a secondary dual band net gear router attached which works perfectly. __________________ Currently bikeless - Driving a 2012 Chevrolet Aveo

22-10-14, 09:39 AM	#9
EssexDave Guest Posts: n/a	Re: Technical Help: Macbook/Virgin Media Seems to be working all fine and dandy now with not a single problem since I reset the PRAM and played with the channels. I don't really care that much about whatever fancy thing it is supposed to do, provided it just works!

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