OMO - Ebay advice sought - SV650.org

Supervox · 04-10-14, 04:12 PM

I know some of you have regular dealings with Ebay so, can I ask for some advice regarding an item that the seller stated must be collected in person:-

1. I 'won' an item yesterday afternoon (Ice Skates) & paid for them immediately (all of £5.00) by PayPal

2. I contacted the seller asking for an address and if it would be convenient for me to pick the item up today - No reply

3. 2nd email sent this morning as per (2) - No reply

Am I being unreasonable in expecting a prompt response?

Part of me is thinking that she may be waiting until I pursue the issue through Ebay so she can offer to return my £5 - as this is a LOT less than other skates have fetched - even thoug she obviously limited her target buyers by insisting on collection - handy for me though as she's only a few miles up the road

Any thoughts or advice will be gratefully received.

maviczap · 04-10-14, 04:29 PM

The only course I think you can pursue is report the seller through the resolution center, but all that means is you'll get your money back.

I had a similar issue with a seller & I did get my item eventually, as he was away when the item sold & couldn't be bothered to let me know. I raised a dispute on Ebay.

What's the sellers feedback rating like? If its good, then I'd hang fire & hopefully you'll get a response

chris8886 · 04-10-14, 04:29 PM

I wouldn't think so john, not everyone has the time to check these things an reply etc. really promptly, but you could be correct in worried etc.

Bibio · 04-10-14, 04:46 PM

a lot of people go away at the weekend so just wait.

04-10-14, 05:00 PM

I think eBay asks you to wait 14 days before escalating the problem.

In pretty much every single case I've seen, eBay will protect the buyer over the seller. If there is an issue, the seller would be stupid to not resolve it over 5 quid.

I also find eBay messages to not be made obvious to me at all, even as a web developer invested in UX. I've to go out of my way to see when I've a new unread message. I find this to be the most likely case.

SIII · 04-10-14, 05:14 PM

Wait & hassle them till they cough up the goods. I won a set of MotoX boots for 99p and the guy got very stoppy, just kept hassling till he sent them. Winner.

Resolution means you just get your money back. if they didn't want to sell them, should have put a reserve on, or got a friend to bid them up !

pookie · 04-10-14, 07:02 PM

You can get the sellers contact details http://www.ebay.co.uk/sch/ebayadvsearch/?_sofindtype=9

and pay them a visit. I'd hold fire for a few days until they get over the shock.

punyXpress · 04-10-14, 07:06 PM

She'll be down the fleshpots of Sarfend, exercising your fiver.
Get down there & find her - shouldn't be hard to do!

maviczap · 04-10-14, 07:33 PM

Quote:

Originally Posted by pookie

You can get the sellers contact details http://www.ebay.co.uk/sch/ebayadvsearch/?_sofindtype=9

and pay them a visit. I'd hold fire for a few days until they get over the shock.

Imagine the shock of Jon walking down the path to the front door

04-10-14, 04:12 PM	#1
Supervox No more Mr Nice Guy Mega Poster Join Date: Jun 2005 Location: Saaafffend, innit !! Posts: 1,365	OMO - Ebay advice sought I know some of you have regular dealings with Ebay so, can I ask for some advice regarding an item that the seller stated must be collected in person:- 1. I 'won' an item yesterday afternoon (Ice Skates) & paid for them immediately (all of £5.00) by PayPal 2. I contacted the seller asking for an address and if it would be convenient for me to pick the item up today - No reply 3. 2nd email sent this morning as per (2) - No reply Am I being unreasonable in expecting a prompt response? Part of me is thinking that she may be waiting until I pursue the issue through Ebay so she can offer to return my £5 - as this is a LOT less than other skates have fetched - even thoug she obviously limited her target buyers by insisting on collection - handy for me though as she's only a few miles up the road Any thoughts or advice will be gratefully received. __________________ Never argue with an idiot - he'll drag you down to his level and then beat you with experience

04-10-14, 04:29 PM	#2
maviczap Member Mega Poster Join Date: Mar 2007 Posts: 9,096	Re: OMO - Ebay advice sought The only course I think you can pursue is report the seller through the resolution center, but all that means is you'll get your money back. I had a similar issue with a seller & I did get my item eventually, as he was away when the item sold & couldn't be bothered to let me know. I raised a dispute on Ebay. What's the sellers feedback rating like? If its good, then I'd hang fire & hopefully you'll get a response __________________ We're riding out tonight to case the promised land Make everyday count RIP Reeder - Jolly Green Giant and comedy genius

04-10-14, 04:29 PM	#3
chris8886 Member Mega Poster Join Date: Oct 2006 Location: Hertfordshire Posts: 2,797	Re: OMO - Ebay advice sought I wouldn't think so john, not everyone has the time to check these things an reply etc. really promptly, but you could be correct in worried etc. __________________ AR08 to AR13-QUALITY! 650s: '52 curvy in yellow, was my baby cbr600rr: Mivv exhaust and a bagster tank cover. Now gone to a new home. Daytona 675: Arrow can (with a baffle that's gone missing in action....), quickshifter, shorty levers, custom paintjob

04-10-14, 04:46 PM	#4
Bibio Member Mega Poster Join Date: Jul 2008 Location: here as devil's advocate Posts: 11,540	Re: OMO - Ebay advice sought a lot of people go away at the weekend so just wait.

04-10-14, 05:00 PM	#5
LiquidFlux Guest Posts: n/a	Re: OMO - Ebay advice sought I think eBay asks you to wait 14 days before escalating the problem. In pretty much every single case I've seen, eBay will protect the buyer over the seller. If there is an issue, the seller would be stupid to not resolve it over 5 quid. I also find eBay messages to not be made obvious to me at all, even as a web developer invested in UX. I've to go out of my way to see when I've a new unread message. I find this to be the most likely case.

04-10-14, 05:14 PM	#6
SIII Member Mega Poster Join Date: Apr 2010 Location: Dumfries and Galloway Posts: 1,319	Re: OMO - Ebay advice sought Wait & hassle them till they cough up the goods. I won a set of MotoX boots for 99p and the guy got very stoppy, just kept hassling till he sent them. Winner. Resolution means you just get your money back. if they didn't want to sell them, should have put a reserve on, or got a friend to bid them up ! __________________ "You know, Scotland has its own martial arts. Yeah, it's called Fuk-U. It's mostly just head butting and then kicking people when they're on the ground" The Stoppy King

04-10-14, 07:02 PM	#7
pookie Member Join Date: Jul 2004 Location: Essex Posts: 938	Re: OMO - Ebay advice sought You can get the sellers contact details http://www.ebay.co.uk/sch/ebayadvsearch/?_sofindtype=9 and pay them a visit. I'd hold fire for a few days until they get over the shock. __________________ "an unedifying exercise in postmodern, operatic grunge" Was - 2000 Candy blue sv650s -2003 Sonic silver sv1000s Gone - 2007 Wildfire Orange Ninja zx6r Now - 2010 Triton blue sv650s -Back to the future

04-10-14, 07:06 PM	#8
punyXpress Member Mega Poster Join Date: Feb 2008 Location: Riding, North Posts: 2,664	Re: OMO - Ebay advice sought She'll be down the fleshpots of Sarfend, exercising your fiver. Get down there & find her - shouldn't be hard to do! __________________ Was: K2 naked in rapid yellow - gone to a better? place Now: Street Triple R

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