One for the corporate IT networky types

Here's a real pain problem the uni IT bods cant seem to work out. Maybe someone will have an idea.

I'm connecting to the web through a Linksys router, no probs up to a week ago.

Since then everything in the WWW is fine EXCEPT accessing my university home page, any page ending in the same address and also logging onto my university email account.

I also have the option to connect via the university virtual private network, and if I do this all is ok and back to normal speed. But you should not have to do that. And that shoudlnt be needed juts to see the public end of the uni web (only the hidden stuff).

What is really puzzling me is why ANY site ending in bris.ac.uk is playing up just for me.

Same on any PC going through my router, IE7, Firefox, all same.

Ideas?

It hates you.

Originally Posted by K

It hates you.

Or its telling me to stop working while at home and sit in the garden, possibly therefore it likes me....a lot!

Are you using a 3rd party DNS? Have you tried resetting your router (seems to fix most Linksys issues).

[SoulKiss]

Definately sounds like a DNS issue

Originally Posted by SoulKiss

Definately sounds like a DNS issue

What meany this?

[fizzwheel]

Domain Name Resolution

It might be this, basically, when you're not connected to your VPN your laptop or whatever can't work out the IP address of the server its meant to be connecting to just using its name.

Is there another machine you can try it from that never connects to the University network via VPN or LAN, that'd tell us if it was a problem with your laptop or the System you are connecting to. Has anybody else in your dept had similar problems ?

[SoulKiss]

Ok heres the step-by-step condecending "I think you are an idiot" 3rd-line ISP support thing.

Click: Start
Click: Run
Type: "cmd"
Type: "ping www.yahoo.com"
You should get something like

C:\Users\David>ping www.yahoo.com

Pinging www.yahoo-ht3.akadns.net [87.248.113.14] with 32 bytes of data:

The line that says "Pinging......" shows that DNS is working.

Now try it but put one of the "problem" sites instead of www.yahoo.com and see if you get a "Pinging" line that gives you an IP address (will be 4 numbers separated by dots)

If you get some numbers back then its NOT DNS - could be a firewall at the college - in which case we need to talk about "tracert"..............

Try stopping your VPN client too.

I know the checkpoint client has a "VPN Domain" which basically trys to send all traffic for certian network ranges down the VPN, seemingly randomly depending on the configuration.

If it is checkpoint - You may have to unload the security policy before stopping the client. It doesn't unload correctly sometimes otherwise.

Nice.
Dan

That all sounds very clever...

... I think you should just stop doing work from home.