BT Master Socket - Page 3 - SV650.org

NTECUK · 24-10-16, 03:01 PM

Um well as the Japanese say
" 為せば成る".

shiftin_gear98 · 24-10-16, 03:40 PM

43 mins of my life later, damn I hate Sky. I finally get through. Turns out instead of ringing me to arrange an appointment they have just booked it. For this Thursday. For F##ksake!! I'm away this week. Oh you should of got an SMS allowing you to change it. Have I had this. No. Do they have a record of the message? No. Do I now have grumpy kids cause we have to go home early. YES. If I cancel our holiday they better ****ing turn up. Did I mention I hate Sky.

24-10-16, 10:35 PM

I've never found Sky too bad. BT on the other hand? There have been many times when I happily visualised myself outside their HQ with an RPG. I think the most frustrating thing is that, no matter what time of day or day of the week you call, "we are currently experiencing high call volumes" gets used every time. Either they have a system so cr@p that they are, indeed, experiencing high call volumes all the time, in which case they desperately need more engineers to improve it, or they are lying and what they actually need is better call centres to answer a perfectly normal level of calls. Last time we had proper trouble with them at work I ended up posting an open letter to the CEO on Facebook.

shiftin_gear98 · 27-10-16, 01:02 PM

Wow, Open Reach are actually here, when they said they'd be.

24-10-16, 03:01 PM	#21
NTECUK Member Mega Poster Join Date: Apr 2011 Location: essex Posts: 5,314	Re: BT Master Socket Um well as the Japanese say " 為せば成る". __________________ Raisin cookies that look like chocolate chip cookies are the reason I have trust issues.

24-10-16, 03:40 PM	#22
shiftin_gear98 Member Join Date: Mar 2013 Location: At home Posts: 756	Re: BT Master Socket 43 mins of my life later, damn I hate Sky. I finally get through. Turns out instead of ringing me to arrange an appointment they have just booked it. For this Thursday. For F##ksake!! I'm away this week. Oh you should of got an SMS allowing you to change it. Have I had this. No. Do they have a record of the message? No. Do I now have grumpy kids cause we have to go home early. YES. If I cancel our holiday they better ****ing turn up. Did I mention I hate Sky.

24-10-16, 10:35 PM	#23
DJFridge Guest Posts: n/a	Re: BT Master Socket I've never found Sky too bad. BT on the other hand? There have been many times when I happily visualised myself outside their HQ with an RPG. I think the most frustrating thing is that, no matter what time of day or day of the week you call, "we are currently experiencing high call volumes" gets used every time. Either they have a system so cr@p that they are, indeed, experiencing high call volumes all the time, in which case they desperately need more engineers to improve it, or they are lying and what they actually need is better call centres to answer a perfectly normal level of calls. Last time we had proper trouble with them at work I ended up posting an open letter to the CEO on Facebook.

27-10-16, 01:02 PM	#24
shiftin_gear98 Member Join Date: Mar 2013 Location: At home Posts: 756	Re: BT Master Socket Wow, Open Reach are actually here, when they said they'd be.

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