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Idle Banter For non SV and non bike related chat (and the odd bit of humour - but if any post isn't suitable it'll get deleted real quick). There's also a "U" rating so please respect this. Newbies can also say "hello" here too. |
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09-06-06, 09:18 AM
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#1 |
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Guest
Posts: n/a
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Motor Vehicle Governing Body?
Most industries have governing bodies but is anyone aware of one for the motor industry?
Tried three times now to complain to BMW customer services and not had one ackowledgment of my complaint nevermind looking to solve the problem. Annoys the ****e out of me, in my job we jump through flamin' hoops to ensure any complaints get dealt with to th customers satisfaction and yet whenever I make a complaint I get ignored. So, anyone know? |
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09-06-06, 09:19 AM
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#2 |
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Member
Mega Poster
Join Date: Jul 2003
Location: In the shadows to the left
Posts: 7,700
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Who in BMW did you write to?
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09-06-06, 09:22 AM
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#3 |
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Guest
Posts: n/a
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customer.service@bmw.co.uk
and then posted to their address. No reply so 2 weeks later I repeated the process. Still nothing. Spend 30k on a car and the rear spring breaks, I need to replace it obviously and I am told they will refund the cost. Like bugger they will I can't even get them to return my calls andswer emails or replying in wiriting. |
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09-06-06, 09:42 AM
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#4 |
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Guest
Posts: n/a
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try the MIA - Motor Industries Association
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09-06-06, 09:43 AM
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#5 |
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Guest
Posts: n/a
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I think you and The Mass should start a campaign.
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09-06-06, 09:14 PM
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#6 |
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Member
Mega Poster
Join Date: Apr 2006
Location: Biggin Hill,Kent
Posts: 1,074
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There is also the "Retail Motor Industry Federation" (RemiF)
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