21-04-10, 08:32 AM | #41 |
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Re: Unhappy with servicing.
MBK, if you feel you have a real complaint then contact suzuki. I did re an issue i was having with the local service place after arguing with them for ages. 47 minutes after i got off the phone with suzuki i got a call from the dealer, very apologetic, refund and transport costs.
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21-04-10, 11:06 AM | #42 |
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Re: Unhappy with servicing.
Yeh, I have every intention of putting it in writing to suzuki!
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21-04-10, 01:35 PM | #43 | |
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Re: Unhappy with servicing.
Quote:
That is bad for an approved main dealer for the cost of a caliper bolt aswell
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21-04-10, 01:56 PM | #44 |
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Re: Unhappy with servicing.
Got to agree with that.Apart from all the messing about that seems a good price for the work done.
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21-04-10, 06:41 PM | #45 |
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Re: Unhappy with servicing.
Its experiances like this that prompt me to tell people local to the london area to take their bikes to spannerman.
I only wish you could do the same In future, just take your bike away from them and find someone else. In any case, it would be good to get a freind to inspect the work has been done properly and rectify any outstanding issues. |
21-04-10, 06:51 PM | #46 | |
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Re: Unhappy with servicing.
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The price damns them even further! It looks like they've spent 3.5h servicing your bike, was the mechanic blind or something? £40 an hour too?! Alright, maybe they've accounted for the time the spent getting that pin out but that shouldn't be in the same item imo. Did they give you your old caliper back? Garage I use always give your bits back (including old spark plugs to keep as spares) whatever state they're in. The funniest one is 'health and safety' they may aswell have put 'blonde woman tax'. I'm assuming it was for a pair of latex gloves or disposing of the oil or something. Ridiculous in any case!
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Last edited by Dave20046; 21-04-10 at 06:53 PM. |
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23-04-10, 10:38 PM | #47 |
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Re: Unhappy with servicing.
That's harsh on you MBK.
I'm leaving my Fazer 600 up to a place on monday and i hope they don't do anything like that with me, thought my bike is ill so the bill could be big, just hoping it's not too bad. But also any time me and my friends are up at this place we would have a chat with the employees, so hopefully no stringin me along, fingers crossed! |
24-04-10, 06:28 AM | #48 |
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Re: Unhappy with servicing.
How did you get on with this MBK? Did you write that letter, or just chalk it up against experience?
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24-04-10, 09:57 AM | #49 | |||
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Re: Unhappy with servicing.
Only person I trust to work on my bike is ME
Grease? Where? Quote:
Quote:
Husky on here does secondhand ones that are serviced... that is what you want. Quote:
Some dealerships need bleedin shooting. I have no idea why they put themselves in a financial position where they accrue such huge overheads that they need to rip every bugger off!
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24-04-10, 06:50 PM | #50 |
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Re: Unhappy with servicing.
YC ,the caliper exchange thing has been mentioned to me with the early sv's, bandits, busa and the late SRADS all using the same rear caliper. Which pretty much is asking for something to go wrong!
the exchange sounds to me like a mechanic that cannot be arsed to split the caliper and clean it (no offence YC and all the reputable mechanics)
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RIP Reeder 20/07/1988 - 21/03/2012. Always missed squire!!! Every year we meet old friends, gain some new ones, lose old ones and you always remember them all. “Live as if you were to die tomorrow. Learn as if you were to live forever.” Mahatma Gandhi |
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