Help please with Email - SV650.org

28-12-07, 10:27 AM

Hi All thanks in adavnce,
My MS Outlook 2003 will receive but can't send e-mails. when it tries do do a send/receive it says it's sending message 1 of 1 but there is none there. I've already tried disabling outgoing e-mail scanning in case Norton was messing with it and I'm pretty sure that all my account settings are OK. I'm stumped now thats the limit of my knowledge.

Luckypants · 28-12-07, 11:03 AM

Is this pukka Outlook or Outlook express?

Has this ever worked or are you still trying to set it up?

What recent changes have you made (if any)?

Do you have all the documentation sent to you by your ISP with regards to email?

Let us know and we can probably help.

28-12-07, 11:13 AM

Outgoing Mail Server.

My server requires authentication.

Is this box ticked

That's about all I know. I had this exact issue and found out this was what was wrong.

28-12-07, 06:52 PM

Cheers Big Ape but it ain't that; Pukka Outlook 2003, worked for ages then stopped - no changes made can receive e-mails but not send it looks like the server is timing out whilst outlook is trying to send a message that I can't see (or doesn't actually exist).

28-12-07, 11:09 PM

Try the TechNet Forums on MS.com. This thread may help too.

http://forums.microsoft.com/TechNet/...7843&SiteID=17

Who is your ISP btw?

Trace

28-12-07, 11:12 PM

I'd be inclined to check if it's a client or server issue - send an email manually via SMTP.
Some straight forward instructions at:

http://www.activexperts.com/activemail/telnet/

29-12-07, 09:53 AM

Many Thanks, nothing working so far - phone call to ISP (orange) next and then it's a re-install of Office for me.

29-12-07, 12:29 PM

The mrs had that problem a few months ago
It sorted itself out after a couple of days, so I guess it's something to do with your ISP having a problem

TSM · 29-12-07, 04:20 PM

try runing this in Start->Run

telnet smtp.orangehome.co.uk 25

If the window opens up then closes then there is a problem, but it should open up then the top line will say somthing about freeserve (orange uses the freeserve/wanado platform).

The orange smtp server has changed from smtp.orange.net to smtp.orangehome.co.uk.

http://help.orange.co.uk/sessionBegi...utionId=kb4473

timwilky · 29-12-07, 05:20 PM

I agree with TSM, attempt to simulate a SMTP session using the telnet port 25 to your service provider.

Now then. When things started failing on my smtp I found it was the sneaky gits at McAffee to blame. their virusscan was blocking tcp port 25

28-12-07, 10:27 AM	#1
John Burt Guest Posts: n/a	Help please with Email Hi All thanks in adavnce, My MS Outlook 2003 will receive but can't send e-mails. when it tries do do a send/receive it says it's sending message 1 of 1 but there is none there. I've already tried disabling outgoing e-mail scanning in case Norton was messing with it and I'm pretty sure that all my account settings are OK. I'm stumped now thats the limit of my knowledge.

28-12-07, 11:03 AM	#2
Luckypants Moderator Mega Poster Join Date: Jul 2003 Location: Nr Ruthin Posts: 7,058	Re: Help please Is this pukka Outlook or Outlook express? Has this ever worked or are you still trying to set it up? What recent changes have you made (if any)? Do you have all the documentation sent to you by your ISP with regards to email? Let us know and we can probably help. __________________ "Your Viffer sounds like it is raising hell! Spot on." - Witchery 17/4/08 Snow Plough Appreciation Society - Member #3

28-12-07, 11:13 AM	#3
Stig Guest Posts: n/a	Re: Help please Outgoing Mail Server. My server requires authentication. Is this box ticked That's about all I know. I had this exact issue and found out this was what was wrong.

28-12-07, 06:52 PM	#4
John Burt Guest Posts: n/a	Re: Help please Cheers Big Ape but it ain't that; Pukka Outlook 2003, worked for ages then stopped - no changes made can receive e-mails but not send it looks like the server is timing out whilst outlook is trying to send a message that I can't see (or doesn't actually exist).

28-12-07, 11:09 PM	#5
Ace-T Guest Posts: n/a	Re: Help please Try the TechNet Forums on MS.com. This thread may help too. http://forums.microsoft.com/TechNet/...7843&SiteID=17 Who is your ISP btw? Trace

28-12-07, 11:12 PM	#6
rpwoodman Guest Posts: n/a	Re: Help please I'd be inclined to check if it's a client or server issue - send an email manually via SMTP. Some straight forward instructions at: http://www.activexperts.com/activemail/telnet/

29-12-07, 09:53 AM	#7
John Burt Guest Posts: n/a	Re: Help please Many Thanks, nothing working so far - phone call to ISP (orange) next and then it's a re-install of Office for me.

29-12-07, 12:29 PM	#8
Mr Toad Guest Posts: n/a	Re: Help please with Email The mrs had that problem a few months ago It sorted itself out after a couple of days, so I guess it's something to do with your ISP having a problem

29-12-07, 04:20 PM	#9
TSM The Sick Man Mega Poster Join Date: Nov 2004 Location: Peckham.SE.LDN Posts: 4,768	Re: Help please with Email try runing this in Start->Run telnet smtp.orangehome.co.uk 25 If the window opens up then closes then there is a problem, but it should open up then the top line will say somthing about freeserve (orange uses the freeserve/wanado platform). The orange smtp server has changed from smtp.orange.net to smtp.orangehome.co.uk. http://help.orange.co.uk/sessionBegi...utionId=kb4473 __________________ OTR: KTM 690 Duke R 2015 Full Akro SIDELINE: Kwak ZX636 A1P 2002, Red, R&G's, Yoshi, Double Bubble Screen GONE: Kwak ZX-7R P1, Full Akro, Undertray, Screen GONE: SV650S K2 Very Bruised & Without Fairing, Motovation Frame Sliders, R&G Ally Sprocket Toe Protector, HEL 2 Line Setup, GSXR K1 600 RWU Forks, Barnett Clutch & Springs, Penske 8981 Shock, Gilles Ti Rearsets, Steel Barends, Scottoiler, AFAM Chain & Sprockets, Twin FIAMM Horns, Skidmarx Bellypan, Full Micron Zeta Steel System, Cut down undertay. Forum Problems & Information / Site Suggestions

29-12-07, 05:20 PM	#10
timwilky Member Mega Poster Join Date: Mar 2004 Location: Not in Yorkshire. (Thank God) Posts: 4,116	Re: Help please with Email I agree with TSM, attempt to simulate a SMTP session using the telnet port 25 to your service provider. Now then. When things started failing on my smtp I found it was the sneaky gits at McAffee to blame. their virusscan was blocking tcp port 25 __________________ Not Grumpy, opinionated.

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