Faulty iMac. Need help! - SV650.org

Kenzie · 05-04-14, 12:43 PM

So my wife has a 24in iMac and all has been well until recently. She has updated to the new OS X 10.9 Maverick and the computer now refuses to boot. I have tried safe mode, recovery mode and booting from the install disc but all hang on the Apple screen with the spinning wheel. The machine won't do anything now. I have also removed one stick of ram at a time to see if it is faulty memory but still nothing. Any ideas? Have seen a lot of complaints about Mavericks online.

munkygunn182 · 05-04-14, 01:10 PM

One of my mates is having similar problems. Took it to the Genius bar and they sorted it there and then. It's less than ideal, and probably will drive you crazy being patronised for half an hour...but will make your machine work.

Kenzie · 05-04-14, 01:51 PM

Appointment booked for tomorrow down at Thurrock. The local authorised repairer wants £50 to send it off and diagnose then repairs. Managed to salvage her files though.

05-04-14, 02:49 PM

Kenzie · 06-04-14, 03:27 PM

Well we took it to the Genius bar and they have diagnosed a faulty graphics card. This ain't gonna be cheap!

L3nny · 07-04-14, 04:48 PM

Quote:

Originally Posted by Kenzie

This ain't gonna be cheap!

Well you should have realised that when you bought a Mac lol

Do you know what graphics card is in it?

Kenzie · 07-04-14, 07:11 PM

I'm the sensible one, I own a pc! The Mac has an 8800gs inside. It's in bits at the moment.

L3nny · 07-04-14, 09:56 PM

I'd say just get a new gfx card if it was a pc but I know nothing about Macs sorry

Paul the 6th · 08-04-14, 12:26 AM

when my last 2008 iMac got sick because of a faulty hard drive (factory 250gb item), I took it to a local apple specialist (1st byte it solutions of York) who diagnosed it.. Ended up being something like £130 all in for an hours labour and a replacement 1 TB drive. That's the only bit of attention it's needed in 6 years of service. They're not as expensive as you expect - have you tried looking for a local independent shop with apple knowledge? You might be surprised

08-04-14, 05:29 PM

How new is the machine? If it's not too old, even outside of the official warranty, Apple might replace the card as a freebie, particularly if there's a history of a faulty batch.

I agree with the others...... once bought, iMacs are cheap to run. Software tends to be cheaper, too, so all in all not that expensive.

05-04-14, 12:43 PM	#1
Kenzie Member Join Date: Feb 2011 Location: Ipswich, Suffolk Posts: 818	Faulty iMac. Need help! So my wife has a 24in iMac and all has been well until recently. She has updated to the new OS X 10.9 Maverick and the computer now refuses to boot. I have tried safe mode, recovery mode and booting from the install disc but all hang on the Apple screen with the spinning wheel. The machine won't do anything now. I have also removed one stick of ram at a time to see if it is faulty memory but still nothing. Any ideas? Have seen a lot of complaints about Mavericks online. __________________ Flickr https://www.flickr.com/photos/39887875@N06/

05-04-14, 01:10 PM	#2
munkygunn182 Member Join Date: Oct 2010 Location: Paisley Posts: 330	Re: Faulty iMac. Need help! One of my mates is having similar problems. Took it to the Genius bar and they sorted it there and then. It's less than ideal, and probably will drive you crazy being patronised for half an hour...but will make your machine work. __________________ 2014 Triumph Explorer 1997 Honda VTR1000 - project bike - now working!

05-04-14, 01:51 PM	#3
Kenzie Member Join Date: Feb 2011 Location: Ipswich, Suffolk Posts: 818	Re: Faulty iMac. Need help! Appointment booked for tomorrow down at Thurrock. The local authorised repairer wants £50 to send it off and diagnose then repairs. Managed to salvage her files though. __________________ Flickr https://www.flickr.com/photos/39887875@N06/

05-04-14, 02:49 PM	#4
Spank86 Guest Posts: n/a	Re: Faulty iMac. Need help!

06-04-14, 03:27 PM	#5
Kenzie Member Join Date: Feb 2011 Location: Ipswich, Suffolk Posts: 818	Re: Faulty iMac. Need help! Well we took it to the Genius bar and they have diagnosed a faulty graphics card. This ain't gonna be cheap! __________________ Flickr https://www.flickr.com/photos/39887875@N06/

07-04-14, 07:11 PM	#7
Kenzie Member Join Date: Feb 2011 Location: Ipswich, Suffolk Posts: 818	Re: Faulty iMac. Need help! I'm the sensible one, I own a pc! The Mac has an 8800gs inside. It's in bits at the moment. __________________ Flickr https://www.flickr.com/photos/39887875@N06/

07-04-14, 09:56 PM	#8
L3nny Member Mega Poster Join Date: May 2008 Location: MK Posts: 2,109	Re: Faulty iMac. Need help! I'd say just get a new gfx card if it was a pc but I know nothing about Macs sorry __________________ 2015 GS 1200 Adventure

08-04-14, 12:26 AM	#9
Paul the 6th Member Mega Poster Join Date: Mar 2007 Location: Yorkshire Posts: 4,790	Re: Faulty iMac. Need help! when my last 2008 iMac got sick because of a faulty hard drive (factory 250gb item), I took it to a local apple specialist (1st byte it solutions of York) who diagnosed it.. Ended up being something like £130 all in for an hours labour and a replacement 1 TB drive. That's the only bit of attention it's needed in 6 years of service. They're not as expensive as you expect - have you tried looking for a local independent shop with apple knowledge? You might be surprised __________________ RIP Reeder 20/07/1988 - 21/03/2012 - You were awesome Cbf600, sv650, sv1000, gsxr 750 srad, KTM adventure 950, gsxr 750 k1, gsxr 750 srad, fazer 1000, zx9r ninja..

08-04-14, 05:29 PM	#10
Jabba Guest Posts: n/a	Re: Faulty iMac. Need help! How new is the machine? If it's not too old, even outside of the official warranty, Apple might replace the card as a freebie, particularly if there's a history of a faulty batch. I agree with the others...... once bought, iMacs are cheap to run. Software tends to be cheaper, too, so all in all not that expensive.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
FOR SALE: Apple iMac 24" 2.8GHz Intel Core 2 Extreme, 4GB Ram, 500GB Hard Drive	cbay	Idle Banter	20	22-01-13 01:11 PM
Faulty reg/rec, battery, or both?	Terah	SV Talk, Tuning & Tweaking	29	10-07-11 02:35 PM
Windows Vista to iMac?	Jabba	Idle Banter	10	14-06-10 07:29 PM
Faulty K3 Speedo	Longway	SV Talk, Tuning & Tweaking	21	12-05-10 12:26 AM
Faulty Gearbox	gazza	Bikes - Talk & Issues	4	14-04-09 01:49 PM